BBVA Compass Bank Account Or Service Complaint

BBVA Compass Bank account or service department,

Checking account Account opening, closing, or management California

1. The bank has discriminated against me, in the handling of my account ; a - veteran and minority. 2. The bank has refused to provide account information, which they are required by law. 3. The bank has completed illegal, unauthorized credit and/or consumer reporting investigations. 4. The bank has refused to follow the guidelines regarding consumer card purchases and protection from unauthorized charges. 5. The bank refuses to fulfill it 's legally required obligation of appropriately investigating and returning the funds from unauthorized card transactions. 6. The bank has refused to provide the contact information for their legal department or compliance department for reporting account handling issues or service of legal process. 7. The bank has taken retaliatory action against my consumer account, for accurately reporting account handling compliance complaints. 8. The bank has refused access to my funds without explanation or reasonable notice. 9. The bank has refused to accurately identify who is the actual banking entity ; there are seemingly three different banks, however, which bank is actually the custodian of the account is unclear. It appears as though a corporate, non-banking entity is conducting banking operations ; whether or not this subsidiary banking relationship is legally authorized is unable to be determined at this point, because the bank is refusing to provide the information necessary to actually identify the responsible banking authority. 10. Overall, the bank has shown a pattern of unresponsiveness, lack of transparency, unethical business practices, and poor customer service ill-befitting an organization responsible for consumers ' deposits.