Barclays Credit Card Complaint

Identity theft / Fraud / Embezzlement

Barclays Credit card department,

Identity theft / Fraud / Embezzlement Virginia

I applied for a Barclaycard - - - - - online ( a United States credit card ). The next day I got a voicemail from Barclaycard security asking me to call back to verify details about my application, but they left a different callback number. I searched for that number online and found nothing associating it with Barclays. This lead me to be concerned that I had had personal information stolen. Because this was n't clear to me from the phone call, I called Barclays main customer service number to attempt to verify that the number they had me call back to was the appropriate main number. My only objective in asking for them to verify this information was to determine if the call I got was legitimate so I could call back. Instead, I was asked a series of personally identifying questions, and then told my card had been rejected. This was not my desired outcome, but it is not my primary concern ( although they did say that they were rejecting my application because I did n't sound like a man, which is concerning ). Here 's my problem - bear with me, this gets a little


other phone numbers associated with my credit bureau statement. '' I provided - numbers. - number was my parent 's number, the other was an alternate number - - - - that rings through to my phone. I was thereafter placed on hold. Immediately after being placed on hold, my - - number rang with the phone number - - - -. - The person on the other side of the line identified themselves as calling from - -, and asked to speak to my mother ( by name ). This was such a bizarre occurrence, I started to question whether or not this was a legitimate credit card operation or whether I had been scammed, and whether my identityhas been compromised. And I never did get the basic thing I was calling for ; verification that the original phone call I got was from a legit number. Any help in developing an understanding of whether or not my identity has been compromised would be appreciated. Original page was at -*An online search associates this number with Barclays in Delaware, only in - and on no official webpage.

Barclays customer in Virginia
Jun 30, 2015

* Source: CFPB Complaint Database

Barclays response to complaint:
Closed with explanation

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