Capital One Consumer loan department,
Vehicle loan Shopping for a loan or lease New York
i applied to my bank for approximately the last 20 years capital onebank for a used car loan of approximately $10000.00. now I have acredit rating of about -, had over $30000.00 in my capital oneaccounts, had about $12000.00 left on an original mortgageof $130000.00 on which I had made additional principal payments onsince its origination. I was insultingly rejected for a car loan forreasons that made entirely no sense at all - being too manymortgages '', when I have - and only - and had not had another inabout 30 years. I went to my local capital one bank who could notunderstand the reasoning for rejection just as I could not. it made nosense. even brought it to the manager while I was there and hecould not make any sense out of it, but also acted like he couldcare less. it was after all. only a $10000.00 loan. well I could not carethen what bank I did my banking with either and told them I willwithdraw all my assets from capital one. I came back a week laterand did just that. the representative asked me why and needless tosay I gave him an earful. I still ca n't believe they would let a 20+year loyal customer just walk for no good reason, but they did. I reported this to the division of banking or whatever and alsoconsulted legal that 's how insulted I was. I now have - and very happhappy but still bitter at my treatment by capital one.
Capital One customer in New York
Jun 26, 2015
* Source: CFPB Complaint Database
Capital One response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.capitalone.com/ |
Phone | (703) 720-1000 |
[email protected] | |
Address | 1680 Capital One Dr McLean VA 22102 |
Capital One | |
Capital One |
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