Ocwen Mortgage Complaint

Ocwen Mortgage department,

Home equity loan or line of credit Loan servicing, payments, escrow account Virginia

My - mortgage on a home I own was sold from - company to another. - No, this is not my specific complaint. ) The information provided to the new company that assumed the loan was grossly incorrect, and as a result of this, the new company sent a letter to the tenants of the home ( I rent it - stating that the home was in jeopardy of being foreclosed on. Thankfully the tenant immediately contacted the property manager who in turn contacted me. ( I was able to immediately make the necessary payment to restore the account, the NEW account. ) Complaint facts:- The address that Ocwen ( the company that had the loan ) provided was a no-longer-valid address for my ex-wife, who had moved out of that address BEFORE Ocwen even assumed the loan. - This address was NEVER provided to Ocwen ; I suspect they did an internet search or credit check to find this address. ) -. My ex-wife never made a single payment to this mortgage, so identifying her and her ( no longer valid address ) makes even less sense. -. I provided Ocwen my correct address, email address, phone number, and bank information several times over the - month period Ocwen had this loan ; and none of my information changed during this 18-month period. -. I did not, as a result of Ocwen 's inability to keep track of my personal information, receive any notification from them that the loan had been transferred. -. I use online banking to pay my mortgages, and by far, Ocwen has been the most difficult and least responsive mortgage company I have ever dealt with in the - years I have had a personal home mortgage.