Bank of America Consumer Loan Complaint

Bank of America Consumer loan department,

Vehicle loan Managing the loan or lease Mississippi

Vehicle loan with B of A was paid off in - 2013, but there were late charges that had accrued on the loan. These late charges were disputed with B of A, but it took several months to actually get a response. Eventually the late charges were paid off. However, Bank of America continues to report the ENTIRE loan as a charge off and has not updated the account as paid. I want the account either reported as paid in full or, at the least, a notation put on the account that only the late charges were a charge off, but that the auto loan itself was paid as agreed.