PennyMac Loan Services, LLC Mortgage Complaint

PennyMac Loan Services, LLC Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Virginia

I requested that my PMI be removed from my mortgage company ; PennyMac on - - after I had reach my required 20 % of the original loan. I was told that I needed to either get an appraisal or a BPO. My house was brand new when I purchased it in - -, -, so I figured that a BPO would be the way to go since it was cheaper. I never heard back from the mortgage company so I preceded to call numerous times ; -, -, -. I was told that my appraisal by the BPO was $220000.00 by - person which is above the selling price and then told again by another individual that it was $190000.00. The selling price was $220000.00 and I put $38000.00 down making the remaining balance $180000.00 at closing. I have paid my mortgage on time and above the payment amount each month. I even had to call a couple times when I first started receiving my payment bill because it would come late and I was told that I have a grace period of 15 days, which I am aware of but I like to pay my bills before the


to be disputed because their is no way my house has depreciated $27000.00, It 's a new house and the market is better now than when I bought the house! My current balance of the loan is $170000.00. The last time I called was in - -, - and the individual told me that my house thru - is $230000.00 and that she was going to talk to her supervisor and get back to me. I still have n't heard anything. I received the BPO fee on my mortgage statement this month and I refuse to pay it until I get a copy of it. I would like restitution since I first requested that the BPO was originally asked.