PennyMac Loan Services, LLC Mortgage Complaint

VA mortgage Loan servicing, payments, escrow account

PennyMac Loan Services, LLC Mortgage department,

VA mortgage Loan servicing, payments, escrow account Arizona

-. I am told that PennyMac is obligated to return all monies in my escrow account within 21 days. I called PMac last week and was told the check was sent on the - or - of -. I called PMac today and advised them they were in violation of the law as it is now 30+ days since closing. I was put on hold for about - minutes after telling the rep I wanted the check Sent by -. I was then transferred to a voice mail where I repeated the problem and again requested the check which is for about $400.00. Your aid is requested and it feels good to have a place to go to when people with wobbly business practices display their contempt for us. Thanks!!

PennyMac Loan Services, LLC customer in Arizona
Jun 02, 2015

* Source: CFPB Complaint Database

PennyMac Loan Services, LLC response to complaint:
Closed with explanation

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