Capital One Bank account or service department,
Checking account Deposits and withdrawals California
On - - 2015 I disputed charges that were unauthorized on my bank account. On - - my direct deposit went into my bank account for $2600.00 the disputed charges were $940.00. At - on -/-/15 the bank restricted funds for withdraw, I called them at - and emailed them through the online system. After being on the phone with them without an answer as to why I finally received an email that said they were restricting my accounts, at -. They have not notified me of finding against my claim for disputes, but today said on the phone that they wo n't know until - -. The disputed charges are - my checking account balance is -. It 's been 10 days since the dispute and the credits were given and no notice that they were going to be reversed. I paid my rent and the bank reversed the payment causing my lanlords bank account to be negative $1300.00. I have never been notified by mail, email or phone as to what is going on and now they do n't know when my money can be sent.
Capital One customer in California
May 27, 2015
* Source: CFPB Complaint Database
Capital One response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.capitalone.com/ |
Phone | (703) 720-1000 |
[email protected] | |
Address | 1680 Capital One Dr McLean VA 22102 |
Capital One | |
Capital One |
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