SunTrust Bank Mortgage Complaint

Home equity loan or line of credit Settlement process and costs

SunTrust Bank Mortgage department,

Home equity loan or line of credit Settlement process and costs Minnesota

I negotiated a HELOC loan with Suntrust Bank that my ex left me after divorce. I wired - on - -, 2015. In agreement for the amount sent, I was to be released from the lien against my home. The letter for release never came nor was I able to close my home as a result. - - - kept the - and never released me. I have been in legal harm since his failure to cooperate with the title company to sell my home. I have called - of times to multiple Suntrust departments but they have not been able to resolve the matter. I have incurred high legal fees and failed closings as a result of - - unprofessionalism of working with my title company and counsel to promptly resolve the matter.

SunTrust Bank customer in Minnesota
May 20, 2015

* Source: CFPB Complaint Database

SunTrust Bank response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more