SunTrust Bank Mortgage department,
Home equity loan or line of credit Settlement process and costs Minnesota
I negotiated a HELOC loan with Suntrust Bank that my ex left me after divorce. I wired - on - -, 2015. In agreement for the amount sent, I was to be released from the lien against my home. The letter for release never came nor was I able to close my home as a result. - - - kept the - and never released me. I have been in legal harm since his failure to cooperate with the title company to sell my home. I have called - of times to multiple Suntrust departments but they have not been able to resolve the matter. I have incurred high legal fees and failed closings as a result of - - unprofessionalism of working with my title company and counsel to promptly resolve the matter.
SunTrust Bank customer in Minnesota
May 20, 2015
* Source: CFPB Complaint Database
SunTrust Bank response to complaint:
Closed with explanation
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