BBVA Compass Consumer Loan Complaint

BBVA Compass Consumer loan department,

Vehicle loan Managing the loan or lease Arizona

I was involved in an auto accident and my car was paid off to Compass Bank. They misplaced a warranty check for three months, when they finally admitted there mistake they have refused to send an update to the credit bureau, which is ruining my credit. This bank has bully tactics and while they had misplaced check I continuosly received collection calls and the run around from this company. I hired an attorney and they have sent communication that they would remove this line item from my credit - -, the last regional manager informed my attorney on - - that it would be removed by 45 days .It is the - day and it is still not removed. I have filed a complaint with the BBB, the attorney general, the banking commission, hired an attorney, now filed this with you. Hopefully this helps