Capital One Mortgage department,
Conventional fixed mortgage Loan servicing, payments, escrow account Virginia
The escrow on my mortgage increased by $580.00 ( approx ) a month and I was not notified. Additional $580.00 was paid on -/-/- -/-/- without notification or consent. This is a reoccuring monthly payment and would have been deducted monthly without my inquiry. The failure to to notify was acknowledged by an employee at Capital One bank on - -, - after - calls ( - - and - - ) and a failed attempt to have an analysis conducted by the Capital One Escrow Dept.
Capital One customer in Virginia
May 12, 2015
* Source: CFPB Complaint Database
Capital One response to complaint:
Closed with non-monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File Complaint| Website | http://www.capitalone.com/ |
| Phone | (703) 720-1000 |
| [email protected] | |
| Address | 1680 Capital One Dr McLean VA 22102 |
| Capital One | |
| Capital One |
Loading similar complaints
|
{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}} {{x.COMPLAINT_WHAT_HAPPENED | preview}}... |