Discover Credit card department,
Discover card interest rates. I recently was laid off from my job of the last 7 years. The issue is with the fact that I contacted them and told them my situation. They were okay at - but now they are demanding access to my checking account to make automatic withdrawals. I told them repeatedly that my income is only $ -/week. They want all of it. I refused. After this, I took a look at the last 2.5 years of statements and saw that had only - late charge ( -/-/2014 ), they never lowered my rate under 19.99 %. In -/-/2014 my rate was jacked up to the default of - and never lowered. I also inquired about getting a refund on interest charges and they also refused.
Discover customer in Indiana
May 06, 2015
* Source: CFPB Complaint Database
Discover response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.discover.com/ |
Phone | 224-405-1747 |
[email protected] | |
Address | P.O. Box 30943 Sale Lake city UT 84130 |
Discover | |
Discover |
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