Caliber Home Loans, Inc Mortgage Complaint

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure

Caliber Home Loans, Inc Mortgage department,

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure North Carolina

The mortgage in question began on or about - the -, -. I wondered how I was approved for the loan from - with my credit the way it was and my debt to income ratio ; and they told me my wife at that time did not have to sign the note. Bad decision. Went to - -/-/- to what I might could do to stay in my home. Had to apply for a modification, after that had to file bankruptcy ( chapter - ). I was discharged - -, -. There was a class action lawsuit against - during this time that I never could get the true facts of who and what it included. I basically heard nothing from - after the bankruptcy except for a monthly statement that was as stated on it ( for informational purposes only ). But did not receive this statement every month. This went on for about three years. Next thing I know I receive a letter from Caliber Home Loans on - -, - that stated that the prior owner had sold the loan to - Master Participation Trust on - -, -. Not long after that, well about 3


but not enough income to afford the payments without a major adjustment to something concerning the mortgage. Went back to housing Counseling on -/-/- to look at options to prevent foreclosure and stay in my home. On -/-/- sent a Qualified Written Request Letter to Caliber Homes Loans. I received a response letter back on -/-/-, some requested information was answered other requested information was tagged as ''PROPRIETARY INFORMATION ''. I sent back a response letter on - -, - requesting any and all options for LOSS MITIGATIONS that might be available to me. To date I have received a response from Caliber Home Loans, but no answer to the Loss Mitigations Question. I also sent a letter of REQUEST FOR INFORMATION on - -, -. The last letter that has been sent to Caliber Homes Loans c/o - - was sent on - -, - also requesting again Loss Mitigations options available to me and Documents of Legal Transfer of Property from Household Finance. Have not received a response to date except for the 5-day acknowledgement letter. However on - -, - went to my foreclosure hearing in - County North Carolina and the - - - granted the foreclosure sale to be - -, -. I am now in the process of trying to appeal the decision because I found in the paperwork given to me at the hearing that - - - -, - changed the SUBSTITUTION of TRUSTEE to - - -, - - days before the Court Date. Is that legal in North Carolina? Or is it legal to have - substitution of trustees on the same Deed of Trust?

Caliber Home Loans, Inc customer in North Carolina
May 05, 2015

* Source: CFPB Complaint Database

Caliber Home Loans, Inc response to complaint:
Closed with explanation

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