Hyundai Capital America Consumer Loan Complaint

Hyundai Capital America Consumer loan department,

Vehicle loan Managing the loan or lease California

I secured a - loan with Hyndai Motor Finance. My monthly payments are $550.00. due and payable on the - of the month. On - - I made - payments to Hyndai Finance. - from my personal bank account and the other from my business account. I could n't stop the personal account payment because it was automatically deducted from my account. On the - of - I called Hyndai Finance and told them I had made a - payment and requested a refund of $550.00 because of this. I was then told by - of their Customer service - that he would arrange for the refund and I would be getting it shortly. Not true! - weeks later I called Hyndai Customer Service back again, ( - of the next - calls I would eventually make to them ) and was told that I would have to wait a total of 20 business days till my refund was processed! I waited the prescribed amount of time and called again and again through - -. On - - I was told that my refund was being processed, they confirmed my home address and told me the payment


was so on the - of - and acknowledged this to me! I have yet to receive the refund..I am helpless in this situation and have no idea when I will be getting my refund ... I have been ripped off by Hyndai Finance and do n't know how to solve the problem other than filing a law suit against them, which I believe I will do if I get no satisfaction this week. Hyndai Finance is a predatory scam operation..Their business practices are - step below criminal..Their Customer Service Operation is nothing more than a slip of the tongue, service, tell them what they want to here with no solutions to any problems ''. They do n't deserve to be in business nor do they deserve the fiduciary responsibility of taking my money. I would appreciate any help you can give me in resolving this situation..