Credit card Cont'd attempts collect debt not owed debt was paid
Capital One Debt collection department,
Credit card Cont'd attempts collect debt not owed Debt was paid Texas
Capital 1 approved my application for a credit card, but wanted $99.00 down. I gave them $100.00. I used the money and then I would put it back. After a couple of months, I decided I wanted to raise my deposit to $200.00. I put $200.00 on the card and used it, then after the reminders to put more money on the card, I told them I did n't want the card anymore and I closed the account with a - balance. Now I am being harassed - times per day, EVERY single day including Sundays. They do n't care if it 's early in the morning or late at night. They call, and call and call. I tried to settle this out with several reps, but they all say the same thing. I have to give them money. Why? It was my deposit and if I choose not to use their card, and I no longer want the card, why are they forcing me to keep this card and saying I owe them? My account was at a - balance when I closed the account. I recently received an invoice that says '' your acct has been suspended ''. What 's up with that? I CLOSED my account and nobody seems to want to hear me. I do n't want the card. I decided that I did n't want this pre-paid credit card, and now they are taking me through a lot of aggravation, especially the non-stop calls, after I told them I am not going to pay another cent, I cut up the card, and want them to stop calling me. This is MY deposit they want, and I have the right to not put another deposit down if I do n't want the card, right?
Capital One customer in Texas
May 04, 2015
* Source: CFPB Complaint Database
Capital One response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.capitalone.com/ |
Phone | (703) 720-1000 |
[email protected] | |
Address | 1680 Capital One Dr McLean VA 22102 |
Capital One | |
Capital One |
Loading similar complaints
{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}} {{x.COMPLAINT_WHAT_HAPPENED | preview}}... |