Discover Consumer Loan Complaint

Discover Consumer loan department,

Installment loan Taking out the loan or lease Florida

I received an pre-authorization offer for a personal loan with Discover Personal Loans through - mail with a potential interest rate as low as 6.99 %, as I am a current Discover Card account holder in excellent standing and with excellent credit. After going through process, I was quoted an interest rate of 16.99 % - - more points than the pre-authorization. I only had - hard inquiries on my credit, before Discover. Being a Discover Card holder, I am not sure why a hard inquiry was needed, when a soft inquiry would have been sufficient. Now I have - hard inquires on my credit report. Discover 's hard inquiry, alone, dropped my FICO score by - points. I had a FICO score of - before Discover did an inquiry. I am asking that the hard inquiry be removed from my credit reports. Had I known that my credit score of - received an interest rate of 16.99 %, I would have never applied for the personal loan to consolidate my other credit cards ( with interest rates of 12.99 % and 10.99 % ). Nor should Discover have needed to pull my credit, seeing as I am a current customer in good standing. I have asked Discover to remove the hard inquiry, but am not making progress with Discover.