BB&T Financial Mortgage Complaint

BB&T Financial Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Alabama

I am writing because I agreed to allow - be my home insurance provider in - - at a set quote of total around $1300.00 for - - -. In - -, - hired a - party to do an inspection '' or to access '' my house. The - party did not do a good job and misled - on my insurance policy. - then increased my policy to more than - of what it was, without due process not notifying me. This has caused for my insurance company to add an additional $200.00 per month to my mortgage per month, for the period of - - - -. I am about to go into foreclosure because of this. I have contacted - since I received the - party evaluation and they refuse to correct this. The evaluation stated that I have - garages and - doors and other mistakes which led - to believe that they should - the policy. However, the evaluation also included pictures of my house which proved otherwise. I have contacted - and they are telling me that based upon the sq footage that they received from the - party that my policy was wrong, but I was not told of this from - until - -. I need a refund of the new amount ''.