PennyMac Loan Services, LLC Mortgage department,
VA mortgage Loan modification,collection,foreclosure Maryland
PennyMac Loan Services is saying they are unable to provide home mortgage assistance due to a temporary financial hardship. We have been going back and forth with the company for - months providing all the documentation we can and they now say that due to a job loss ( that was present at the time of initial application ) they are unable to provide any mitigation ( no loan modification, no temporary forbearance ). It is my understanding that those types of plans are meant to assist homeowners in keeping their home during a financial hardship. PennyMac Loan Services does not seem to provide these types of services.
PennyMac Loan Services, LLC customer in Maryland
Mar 23, 2015
* Source: CFPB Complaint Database
PennyMac Loan Services, LLC response to complaint:
Closed with explanation
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