TCF National Bank Bank Account Or Service Complaint

TCF National Bank Bank account or service department,

Checking account Problems caused by my funds being low Michigan

An unexpected charge hit my account on - along with - other expected transactions. I checked online before making the transaction and my available balance was enough to cover the - transactions I put through. TCF then charged me - overdraft fees over the - transactions. Had the - transaction not been applied to my account I would have had sufficient funds to cover the other - transactions. I contacted customer service about this issue and they stated that there was nothing they could do. I told TCF bank I would be filing a complaint and they reversed - of the overdraft fees. I have had problems with overdraft fees before ; on multiple occasions I have been told overdraft protection was turned off only to have a transaction slip through anyway. I have repeatedly asked to have overdraft protection removed from my account so this would stop happening but they keep re-enabling it without notifying me or getting my permission. The - transaction should have been declined, instead TCF allowed it to post and then stacked overdraft fees on top of it.