Review and analysis of over 6 complaints against Banco Popular de Puerto Rico
Banco Popular de Puerto Rico consumers have reported over 6 official complaints related to Identity theft / Fraud / Embezzlement. Out of the 6 consumer complaints against Banco Popular de Puerto Rico, 17% were disputed by the consumer (i.e. the consumer was not happy with how Banco Popular de Puerto Rico responded to their complaint) and 100% were processed in a timely manner. 33% of consumer complaints against Banco Popular de Puerto Rico resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Banco Popular de Puerto Rico Credit card identity theft / fraud / embezzlement August 19, 2015 - I sent a payment of $300.00 ( $200.00 money order + $100.00 personal check ) and it was received by the bank and credited to my credit card on -/-/15. I received the monthly statement showing the payment was received on time by Banco Popular de Puerto Rico. Also, it said no payment was needed next month because of good payment history. On -/-/15 the bank sent me a letter explaining the $300.00 credited to my credit card was an error. The bank is alleging the $300.00 were for a different account. So, they withdrew my payment and credited the $300.00 to someone else credi... |