Synchrony Bank Forbearance / Workout Plans Complaints

Review and analysis of over 1 complaints against Synchrony Bank

Synchrony Bank consumers have reported over 1 official complaints related to Forbearance / Workout plans. Out of the 1 consumer complaints against Synchrony Bank, 100% were disputed by the consumer (i.e. the consumer was not happy with how Synchrony Bank responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Synchrony Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Forbearance / Workout Plans Consumer Complaints


Synchrony Bank Credit card forbearance / workout plans

November 15, 2015 - Synchrony Bank offered me a hardship program in response to a past due amount on a - account. After talking with their agent, I agreed to have a series of automated payments deducted each month from -/-/15 through -/-/15. My understanding was that in agreeing to their offer, my account would report as being paid current to the credit bureaus and late fees would be waived for the duration of the program. However, despite making my payments on-time as agreed, Synchrony Bank is still reporting my balance as being 60 days late and still charging late fees. ...

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