Bank of America Forbearance / Workout Plans Complaints

Review and analysis of over 55 complaints against Bank of America

Bank of America consumers have reported over 55 official complaints related to Forbearance / Workout plans. Out of the 55 consumer complaints against Bank of America, 27% were disputed by the consumer (i.e. the consumer was not happy with how Bank of America responded to their complaint) and 93% were processed in a timely manner. 4% of consumer complaints against Bank of America resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 13% resulted in non-monetary compensation.

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New Forbearance / Workout Plans Consumer Complaints


Bank of America Credit card forbearance / workout plans

March 31, 2017 - I have - credit cards with Bank of America. I experienced financial hardship over the course of 2 years. I called multiple times to request help and they would not assist me and said nothing could be done. I finally spoke with someone ( in -/-/- ) who said - ( - ) could help and provide the phone number to get things started. I set up an account with - and they sent the proposal to BOA. BOA denied the proposal but did not tell me why for weeks. I finally found out it was because I had - credit cards small balances and BOA demanded I included those in the proposal. I paid th...

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Bank of America Credit card forbearance / workout plans

January 23, 2017 - Due to the - of -/-/- and a severe loss of income, I could not pay my credit cards. No one would work with me and I ended up being summoned to court. I could not afford an attorney. The cards were all bundled together and the attorney representing the credit card company offered me a re-payment agreement that would span 3 years. He told me to sign it and make the monthly payments, determined by him, for 3 years and said that would be the end of it. I signed it and the judge approved it. There was no discussion about forgiving anything. They said - pay what you owe and I did. I worked v...

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Bank of America Credit card forbearance / workout plans

January 3, 2017 - Due to personal difficulties I faced in the winter of -/-/2013, I fell severely behind on my Bank of America credit card payments. Eventually, the company 's collections department presented me with a settlement offer in - large installments. At the end of that year I received a Form - for the shortfall as reckoned by the company and reported that amount as income on my tax returns. This account is being reported as a settled " collection '' account on credit reports that I have obtained. However, Bank of America is not reporting a " Date of First Delinquency '' for this account alth...

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Bank of America Credit card forbearance / workout plans

August 16, 2016 - Towards the end of - my husband had some unexpected health issues that caused him to miss work along with several unexpected medical related expenses. We got a couple of payments behind on our Bank of America credit card. I contacted them in - to see what we could do to catch up the payments. I was told that after 4-6 on time payments the account would be reaged. I contacted them in - - and was told that I must wait until -. When the account was still not reaged at the end of -, I contacted them again and was told that I would need to make 2 more monthly payments and it would...

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Bank of America Credit card forbearance / workout plans

October 5, 2015 - FIA Card Services has been calling me on my cell phone and at my job for about 3 months. They have called me sometimes about 10 times a day. They have my Bank of America credit cards under - different accounts instead of -. They have called me with a - area code on through away cell phones. ...

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Bank of America Credit card forbearance / workout plans

July 16, 2015 - The account was in my name, but my husband managed it during our marriage. Once the divorce dust settled, I had control of the card, with a - balance and a $ - limit. However, I did *not* have access to the online account. I could n't pass the security questions, since I did n't know if father 's middle name '' meant *my* father or my ex-husband 's father. And since the account had been active for at least - years, I did n't know which phone number, address, or even state they were asking for. I called the Bank several times to tell them that I did n't have access, especially since t...

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Bank of America Credit card forbearance / workout plans

June 24, 2015 - I would like to request a late fee waiver on my credit card account that was assessed in -/-/-, a balance liquidation to a zero percent interest rate. On -/-/- I contacted Bank of America knowing that I had not have any late payments exceeding 30 days or more and requested a courtesy waiver on my late fee. I was required to go on - Medical Leaves of Absence due to complications related to - and the death of my - daughter -. While on leave my income was cut in half. In addition, my ex-spouse lost his job so I am not receiving any child support. While I have been the only w...

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