Review and analysis of over 55 complaints against Bank of America
Bank of America consumers have reported over 55 official complaints related to Forbearance / Workout plans. Out of the 55 consumer complaints against Bank of America, 27% were disputed by the consumer (i.e. the consumer was not happy with how Bank of America responded to their complaint) and 93% were processed in a timely manner. 4% of consumer complaints against Bank of America resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 13% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop Calls
Bank of America Credit card forbearance / workout plans March 31, 2017 - I have - credit cards with Bank of America. I experienced financial hardship over the course of 2 years. I called multiple times to request help and they would not assist me and said nothing could be done. I finally spoke with someone ( in -/-/- ) who said - ( - ) could help and provide the phone number to get things started. I set up an account with - and they sent the proposal to BOA. BOA denied the proposal but did not tell me why for weeks. I finally found out it was because I had - credit cards small balances and BOA demanded I included those in the proposal. I paid th... |
Bank of America Credit card forbearance / workout plans January 23, 2017 - Due to the - of -/-/- and a severe loss of income, I could not pay my credit cards. No one would work with me and I ended up being summoned to court. I could not afford an attorney. The cards were all bundled together and the attorney representing the credit card company offered me a re-payment agreement that would span 3 years. He told me to sign it and make the monthly payments, determined by him, for 3 years and said that would be the end of it. I signed it and the judge approved it. There was no discussion about forgiving anything. They said - pay what you owe and I did. I worked v... |
Bank of America Credit card forbearance / workout plans January 3, 2017 - Due to personal difficulties I faced in the winter of -/-/2013, I fell severely behind on my Bank of America credit card payments. Eventually, the company 's collections department presented me with a settlement offer in - large installments. At the end of that year I received a Form - for the shortfall as reckoned by the company and reported that amount as income on my tax returns. This account is being reported as a settled " collection '' account on credit reports that I have obtained. However, Bank of America is not reporting a " Date of First Delinquency '' for this account alth... |
Bank of America Credit card forbearance / workout plans August 16, 2016 - Towards the end of - my husband had some unexpected health issues that caused him to miss work along with several unexpected medical related expenses. We got a couple of payments behind on our Bank of America credit card. I contacted them in - to see what we could do to catch up the payments. I was told that after 4-6 on time payments the account would be reaged. I contacted them in - - and was told that I must wait until -. When the account was still not reaged at the end of -, I contacted them again and was told that I would need to make 2 more monthly payments and it would... |
Bank of America Credit card forbearance / workout plans October 5, 2015 - FIA Card Services has been calling me on my cell phone and at my job for about 3 months. They have called me sometimes about 10 times a day. They have my Bank of America credit cards under - different accounts instead of -. They have called me with a - area code on through away cell phones. ... |
Bank of America Credit card forbearance / workout plans July 16, 2015 - The account was in my name, but my husband managed it during our marriage. Once the divorce dust settled, I had control of the card, with a - balance and a $ - limit. However, I did *not* have access to the online account. I could n't pass the security questions, since I did n't know if father 's middle name '' meant *my* father or my ex-husband 's father. And since the account had been active for at least - years, I did n't know which phone number, address, or even state they were asking for. I called the Bank several times to tell them that I did n't have access, especially since t... |
Bank of America Credit card forbearance / workout plans June 24, 2015 - I would like to request a late fee waiver on my credit card account that was assessed in -/-/-, a balance liquidation to a zero percent interest rate. On -/-/- I contacted Bank of America knowing that I had not have any late payments exceeding 30 days or more and requested a courtesy waiver on my late fee. I was required to go on - Medical Leaves of Absence due to complications related to - and the death of my - daughter -. While on leave my income was cut in half. In addition, my ex-spouse lost his job so I am not receiving any child support. While I have been the only w... |