Capital One Forbearance / Workout Plans Complaints

Review and analysis of over 76 complaints against Capital One

Capital One consumers have reported over 76 official complaints related to Forbearance / Workout plans. Out of the 76 consumer complaints against Capital One, 21% were disputed by the consumer (i.e. the consumer was not happy with how Capital One responded to their complaint) and 100% were processed in a timely manner. 18% of consumer complaints against Capital One resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 13% resulted in non-monetary compensation.

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop harassing phone calls, know your rights and what you can do to stop them

Stop Calls

New Forbearance / Workout Plans Consumer Complaints


Capital One Credit card forbearance / workout plans

December 28, 2016 - I am working with a debt management company - - - on my credit card debt with Capital One. Capital one sued me with its third party debt collection agency - Law Firm. This is harassment....

Read more

Capital One Credit card forbearance / workout plans

November 20, 2016 - I have had a Capital One Account for at least 5 years. They gave me a $1500.00 credit increase in 2015. I have always made my payments on time and never late, but in - of 2015, I fell on my way to work for the - in - and -. I was laid up for 4 months with no work. I unable to get workman 's comp because the injury happened before I arrived at work. I was able to get state - but not enough to pay bill and rent. My only resource at the time was to use my Capital One Credit Card to survive and pay rent. $500.00 in - co-pays otherwise it would have gone to collection. I have ...

Read more

Capital One Credit card forbearance / workout plans

July 20, 2016 - When I opened my credit card account I maintained an impeccable record. I even got a car loan with the same bank and paid off the loan with no late payments. Unfortunately, I became unemployed and homeless and did not have an income to pay my card payments. The card was closed and the account balance more than doubled with fees. Now that I am employed again, I researched a contact number for the bank who issued the credit card and I called them to find out the balance and if I could make payment arrangements. I talked to a manager who said they would make a one time adjustment to the balance a...

Read more

Capital One Credit card forbearance / workout plans

May 19, 2016 - While working on a loan modification with - -, - - advised me to settle credit cards owed to Capital One in order to receive a loan modification. My home was going into foreclosure and the other option was to file for bankruptcy. I made a payment plan on - accounts and did not receive any notices from Capital One regarding they accepted my settlement agreement. I have also requested to have all complete account information, including the original account applications to be forwarded to me. I have been trying to accomplish this since - already and can not get any answers from ...

Read more

Capital One Credit card forbearance / workout plans

February 17, 2016 - Capital One Bank and their lawyer - - -, - - - - - - -, Pa filed suit against me in - -, case was dismissed on -/-/- in - - PA Dockt - by - -. Sheriff dept has posted - notices on my door, with - Tape, telling me that I am being served under this same docket again, and when I look up docket, case is scheduled to be heard again in -. My rental property was severly damaged by hurricane - in - -, and I tried to negotiate with creditors including Capital ( 5 year 0 % percent interest payoffs ). They would not cooperate a...

Read more

Capital One Credit card forbearance / workout plans

February 14, 2016 - my capital one card account charges my bank several times after a decline of the initial charge. This occurs several fees on each occasion and is drastically reducing my ability to pay my bills on time. ...

Read more

Capital One Credit card forbearance / workout plans

November 18, 2015 - While applying for a home loan my wife and I noticed a Capital One - - card on her credit. We do not have this card and do not shop there. It has a $88.00 balance and $ - payment but we did not open this card. ...

Read more