Review and analysis of over 6 complaints against BBVA Compass
BBVA Compass consumers have reported over 6 official complaints related to Late fee. Out of the 6 consumer complaints against BBVA Compass, 33% were disputed by the consumer (i.e. the consumer was not happy with how BBVA Compass responded to their complaint) and 100% were processed in a timely manner. 50% of consumer complaints against BBVA Compass resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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BBVA Compass Credit card late fee July 11, 2015 - I signed up for a credit card with - - Bank in - -, Florida. They apparently collaborated with BBVA Compass to issue cards for them. I pay my bills online through my - - Bank checking account. Most of my bills are paid electronically except for the BBVA Compass - which would not accept electronic payments ( seriously? ). I would schedule the payments 5-7 days before the due date but would always end up with a late charge of $23.00 and a finance charge ( I pay off my balances every month ). When I would look at my - - Bank transactions it would show the checks sent ... |