BBVA Compass Credit Card Complaint

BBVA Compass Credit card department,

Late fee Florida

I signed up for a credit card with - - Bank in - -, Florida. They apparently collaborated with BBVA Compass to issue cards for them. I pay my bills online through my - - Bank checking account. Most of my bills are paid electronically except for the BBVA Compass - which would not accept electronic payments ( seriously? ). I would schedule the payments 5-7 days before the due date but would always end up with a late charge of $23.00 and a finance charge ( I pay off my balances every month ). When I would look at my - - Bank transactions it would show the checks sent on time but for some reason Compass Bank would not receive '' the payment until the day after the bill was due. I would call every month and complain about the late charge and finance charge and every month they would graciously reverse the late charge but would not reverse the finance charge. I believe - - Bank was scammed by BBVA Compass with no electronic payments and unfounded fees to their customers. - - Bank ended their relationship with BBVA Compass Bank for credit cards ( effective - -, 2015 ). As this was a cash rewards card I called BBVA Compass about my cash rewards balance being applied to my final statement but was told this was only credited on the anniversary date of the card, which in my case, is -. So it looks like I was scammed with finance charges and now lost cash rewards! I am only one person and I know I am not the only one who was caught up in this scam.