Review and analysis of over 6 complaints against Encore Capital Group
Encore Capital Group consumers have reported over 6 official complaints related to Payoff process. Out of the 6 consumer complaints against Encore Capital Group, 17% were disputed by the consumer (i.e. the consumer was not happy with how Encore Capital Group responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Encore Capital Group resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 17% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop Calls
Encore Capital Group Credit card payoff process July 21, 2016 - I had an - card with -. The account was placed with Midland Credit Management, - - -, - -, - - CA - for collection. In - 2016 I agreed to a settlement of - monthly payments commencing - -, and ending - -, 2016. After the final payment was made I have continually asked for a payment in full letter, which I can not receive. The account is still listed on my credit report as having an outstanding balance and has affected my credit for purchasing a home. I just want them to acknowledge payment in full and send me the satisfaction letter, and report t... |
Encore Capital Group Credit card payoff process February 29, 2016 - This is a case of a collector refusing to accept payment from the debtor. My credit rating was destroyed because of an error committed by the merchant and now I have been given the run-around by the credit collectors which REFUSED to accept my offer of payment. Sometime in - -, Discount Tires offered a $150.00 rebate if I buy - tires and pay ( $370.00 ) thru a credit card ( - - ) which I had to then and there apply for. I filled up the forms the credit card and submitted it to - - who finalized the online application process with - -. Later I got the rebate. I wa... |