BBVA Compass Managing, Opening, Or Closing Account Complaints

Review and analysis of over 2 complaints against BBVA Compass

BBVA Compass consumers have reported over 2 official complaints related to Managing, opening, or closing account. Out of the 2 consumer complaints against BBVA Compass, 0% were disputed by the consumer (i.e. the consumer was not happy with how BBVA Compass responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against BBVA Compass resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Managing, Opening, Or Closing Account Consumer Complaints


BBVA Compass Prepaid card managing, opening, or closing account

January 18, 2016 - BBVA Compass will not give us our own money. We have over $66000.00 on a gift card that we can not get them to release. We have called them, gone into their branches and reached out to them online. They keep giving us things to do, but now we are months into the process and we can not get our own money. ...

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