BNY Mellon Account Opening, Closing, Or Management Complaints

Review and analysis of over 53 complaints against BNY Mellon

BNY Mellon consumers have reported over 53 official complaints related to Account opening, closing, or management. Out of the 53 consumer complaints against BNY Mellon, 19% were disputed by the consumer (i.e. the consumer was not happy with how BNY Mellon responded to their complaint) and 100% were processed in a timely manner. 28% of consumer complaints against BNY Mellon resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Account Opening, Closing, Or Management Consumer Complaints


BNY Mellon Bank account or service account opening, closing, or management

March 10, 2016 - My company offers an HSA ( health savings account ) health insurance option with the HSA provided by - and BNY Mellon. During the benefits enrollment period in - 2015, my company *strongly* encouraged everyone to sign up for the HSA option over the tradtional PPO plans. I generally like the concept of HSAs and signed up for one, opting to contribute the maximum limit. Now -/-/-, BNY Mellon has unilaterally decided to impose a $ -/month fee on all balances below $5000.00. This was apparently a right reserved to them per the account terms to which we had to agree in order to opt-...

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BNY Mellon Bank account or service account opening, closing, or management

December 5, 2015 - I work at -, and have HSA savings and investment accounts. Recently when I was looking at my statements I was surprised to find $ - fee for HSA investment account. On top of this the bank ( BNY Mellon ) also charges $ - fee for HSA savings account. This HSA savings account fee ( $ - fee ) is paid by my employer -. This are very high monthly fees for relatively low balance account. ...

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