Review and analysis of over 51 complaints against Flagstar Bank
Flagstar Bank consumers have reported over 51 official complaints related to Settlement process and costs. Out of the 51 consumer complaints against Flagstar Bank, 16% were disputed by the consumer (i.e. the consumer was not happy with how Flagstar Bank responded to their complaint) and 100% were processed in a timely manner. 4% of consumer complaints against Flagstar Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop Calls
Flagstar Bank Mortgage settlement process and costs September 16, 2016 - During my - like -, - & flag star bank equity. Have charged me over the 6 % that was on the soldiers and sailors relief act and now medically retired I wanted to let someone know. Thank you all in advance!... |
Flagstar Bank Mortgage settlement process and costs December 2, 2015 - My loan originated with Flagstar bank in -/-/-. As of -/-/- my wife and I are in the final steps of refi of a conventional fixed mortgage with payout. We contacted Flagstar for a payoff quote Monday - - - which was never received. As of - -, they told us they have sold and transferred the loan to -. We were never informed of the sale. - has told us that it might take up to two weeks for the loan to populate in their system. Our lock-in expires on - -. No one at Flagstar is willing to help us with loan transfer process, or help to get us a payoff quote. No one ... |
Flagstar Bank Mortgage settlement process and costs November 21, 2015 - I went to Flagstar Bank, - - - - in - -, Michigan to open a home equity line of credit. - (? ), branch manager assisted me in opening this line of credit and all the paperwork it entailed. I told - there was a possibility that I would n't need the entire HELOC or that I may not use it at all. He said let 's go ahead and do the paperwork and that way the money will be there if need be. Fast forward two years later, and I did n't use the HELOC. I recently sold my house in - -, 2015, my realtor advised me that I have to close this HELOC, which at that point I went to... |
Flagstar Bank Mortgage settlement process and costs October 12, 2015 - Flagstar Bank ( FSB ) holds our mortgage. We reported a sinkhole in -, -. - - Insurance investigated and permitted repairs to take place. - ( - ) performed the job. Citizens sent third party checks for - 's ground work and one also for cosmetic repairs to FSB. FSB refused to release the funds to -, even after the work was completed ; consequently, LRE place a lien on our property - -, -. - withheld payment on - 's completed work until - -, -, and they still hold our cosmetic repair monies to this date in escrow. We wanted to and could have sold o... |
Flagstar Bank Mortgage settlement process and costs August 21, 2015 - I am selling my house, set to close on - -. I have an insurance claim out due to hail damage and am getting a new roof and gutter, which needs to be complete before the house closes. The contractor and I followed all the mortgager rules to the T '' to get the insurance check to them including a pre paid envelope to ensure the check to the contractor and I gets back to us in 5 days. We were ensured everyday that is would be mailed to us on -/-/15. That did n't happen, we have called everyday since and someone says it 's going out today you 'll have it tomorrow to we ca n't use the ... |
Flagstar Bank Mortgage settlement process and costs August 6, 2015 - - - - with Flagstar Bank requested a notary correction letter via email on -/-/2015. The notary correction letter requested the complainant to attest to the year in which the mortgage was signed. The notary inadvertently omitted the year from the acknowledgment. In a phone call to the notary/attorney 's office, - - threatened to report the notary/attorney, who is also admitted to practice in bankruptcy court, to the bankruptcy court. This conduct is not only unprofessional on the part of - -, but also constitutes harassment and unlawful and/or unethical intimidation ... |
Flagstar Bank Mortgage settlement process and costs July 1, 2015 - I have signed a GFE for 3.75 interest rate and now I 'm being told it 's 4.515. I have tried to contact the agent and his manager repeatedly with no success. I was told I would get a refund for the appraisal and termite inspection and that has n't happened yet and It 's been about a month. ... |
Flagstar Bank Mortgage settlement process and costs May 24, 2015 - I have a VA home mortgage loan with Flagstar Bank since -/-/- I received a letter dated -/-/- stating that my loan was transferred to - - - Bank and this was my 15 day notice, the letter was delivered by the USPS, first class on -/-/-. When I called Flagstar Bank to ask why it was being transferred, the customer service representative it is just banking, how it is done '' she then said because the loan was being transferred I would have a sixty day grace '' period to make the - payment to - bank. Asked about the letter being delivered with only 8 days left in th... |
Flagstar Bank Mortgage settlement process and costs April 24, 2015 - we applied for streamline refinance with - - -, at the present time our loan was with Flagstar Bank. They sent us a payoff statement, which was paid by - - to the penny, now they are saying there was a - short. We had - in our escrow account. the closing was handle by a lawyer. How can they say there is a shortage after the loan has been paid in full according there letter of payoff. At this point they have taken the - out of our escrow account without our permission. Our lawyer has written them - letters which at this time he has had no response. In -/-/- they ... |