Review and analysis of over 22 complaints against Prospect Mortgage
Prospect Mortgage consumers have reported over 22 official complaints related to Settlement process and costs. Out of the 22 consumer complaints against Prospect Mortgage, 41% were disputed by the consumer (i.e. the consumer was not happy with how Prospect Mortgage responded to their complaint) and 86% were processed in a timely manner. 14% of consumer complaints against Prospect Mortgage resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Prospect Mortgage Mortgage settlement process and costs July 31, 2016 - In - 2015 I was shopping for my - mortgage. I was negotiating with several lenders. - -, then with Prospect Mortgage, matched an offer from another lender - 20 % down and 3.125 % rate. When I started reviewing the initial paperwork, the numbers looked incorrect. I mentioned to - that I did n't expect to have to bring as much cash to close as the paperwork suggested. - reiterated over and over that lenders are required to overestimate, that the actual amount at closing was going to be significantly less. I continued to express concern with the numbers, but she was incessan... |
Prospect Mortgage Mortgage settlement process and costs May 25, 2016 - My loan was cleared to close and my mortgage company sent me mydisclosuress. I looked everything over, signed them and returned them. 3 days later I get an email with another set of disclosures with about $ - more in loan fees. They claimed I changed the loan terms to cash out and raised ltv. Nothing changed on our end from the original disclosures I signed numerically to the second set they sent with the fees doubled. I was finally told someone made a mistake on the rate lock and I 'm paying for it. I was forced to close the loan as it was for permanent financing and I absolutely had to cl... |
Prospect Mortgage Mortgage settlement process and costs April 7, 2016 - We bought our first house and closed -/-/-. We used a Loan Officer, - -, from Prospect Mortgage to do our loan for us. We had been in contact with this loan officer in - but had put our home search on hold. A realtor friend had highly recommended her when we had started looking for a house a couple years ago. She had taught a first time homebuyers class and we were so impressed in her ability and willingness to explain and teach us that we sought her out again -/-/- to work with her. In the beginning of our search she was great - always answering the phone, returning ema... |
Prospect Mortgage Mortgage settlement process and costs March 31, 2016 - - - -, 2014 I obtain a FHA loan from Prospect Mortgage, LLC. The in-house counsel member - - - committed perjury in her email by stating that my mortgage loan was not sold to the secondary market. - - is the counselor for - who is a subservicer for my original lender Prospect Mortgage, LLC. Moreover, the manager for Prospect Mortgage, LLC refuses to send me a letter stating that my mortgage loan was sold to the secondary market via - -. When mortgages are bundled up in contracts and transferred to - -, the mortgages are sold to other investors as stock ce... |
Prospect Mortgage Mortgage settlement process and costs November 4, 2015 - I as a consumer was not offered the opportunity to dispute because of Prospect Mortgage Company untimely response and their failure and incomplete response. The first untimely company response and end up no response are not acceptable. I 's like to reopen the CFPB Case # -. Through numerous emails and discussions, we disclosed our credit history and financial situation to - - when we inquired about getting a mortgage on a property in -, CO. He recommended looking in - County. We fully disclosed and provided him with all the financial documents regarding our past bankruptcy and ... |