Prospect Mortgage Mortgage department,
Conventional fixed mortgage Settlement process and costs Louisiana
My loan was cleared to close and my mortgage company sent me mydisclosuress. I looked everything over, signed them and returned them. 3 days later I get an email with another set of disclosures with about $ - more in loan fees. They claimed I changed the loan terms to cash out and raised ltv. Nothing changed on our end from the original disclosures I signed numerically to the second set they sent with the fees doubled. I was finally told someone made a mistake on the rate lock and I 'm paying for it. I was forced to close the loan as it was for permanent financing and I absolutely had to close. I spoke to an attorney and I was advised to file a complaint here.
Prospect Mortgage customer in Louisiana
May 25, 2016
* Source: CFPB Complaint Database
Prospect Mortgage response to complaint:
Closed with monetary relief
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