Review and analysis of over 44 complaints against Capital One
Capital One consumers have reported over 44 official complaints related to Settlement process and costs. Out of the 44 consumer complaints against Capital One, 36% were disputed by the consumer (i.e. the consumer was not happy with how Capital One responded to their complaint) and 100% were processed in a timely manner. 14% of consumer complaints against Capital One resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 14% resulted in non-monetary compensation.
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Capital One Mortgage settlement process and costs May 24, 2016 - I started a loan application with Capital One on -16. Turned in all required and requested paperwork within the first 5 days. Capital One has assigned me a closing date of -16, then canceled with no prior notice to all/any party involved. Capital One assigned another closing date for -16, then canceled with no prior notice to all/any party involved. I 'm going to lose this opportunity to purchase this property due to Capital One neglect. The seller has been very patient, now I 'm out of time to try and seek a mortgage from another source. I have paid monies to Capital One. I need... |
Capital One Mortgage settlement process and costs April 12, 2016 - My husband and I recently re-financed our home. As part of the re-finance deal, we agreed to pay off - outstanding credit card balances. - of those balances was with Capital One. A check was issued to Capital One in the amount of $6600.00 by - - - and Closing Services. I sent this check off and it was cashed on - -, 2016. Unfortunately, our Capital One credit card account that this check paid off, was returned to its unpaid status even though the - - check had been endorsed and paid. The specific complaint from Capital One is they could not read the endorsement cle... |
Capital One Mortgage settlement process and costs November 10, 2015 - I am attempting to close a refinancing on a property pursuant to a divorce buy-out. My ex-husband is still on title to the property, but will not be on the refinancing mortgage, this is not his primary dwelling ( not since 2005 ), and he will be removed from the deed when proceeds are received from the refinancing. Capital One is requiring closing disclosures to be sent to ex-husband under 12 CFR 1026.17 ( d ) on the belief that - - has a right to rescind under 12 CFR 1026.23. I feel this disclosure is my confidential information that should not be shared. Capital One is prepared to te... |
Capital One Mortgage settlement process and costs March 30, 2015 - In - I refinanced my - Mortgage Loan that originated in -. I paid - all required fees to complete this process correctly. Today I am selling my house and will lose this sale because - failed to close the - Loan once it was refinanced. The Closing Lawyer and myself have submitted the Lien Release request via email as instructed on this - loan now in -! Capital One took over -. I went in person to Capital One. The only way to submit this request per Capital One is via email. I am not allowed to talk to a person! We will lose this sale which is suppose to close on -/... |