E*Trade Bank Loan Servicing, Payments, Escrow Account Complaints

Review and analysis of over 27 complaints against E*Trade Bank

E*Trade Bank consumers have reported over 27 official complaints related to Loan servicing, payments, escrow account. Out of the 27 consumer complaints against E*Trade Bank, 19% were disputed by the consumer (i.e. the consumer was not happy with how E*Trade Bank responded to their complaint) and 70% were processed in a timely manner. 0% of consumer complaints against E*Trade Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 15% resulted in non-monetary compensation.

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New Loan Servicing, Payments, Escrow Account Consumer Complaints


E*Trade Bank Mortgage loan servicing, payments, escrow account

April 11, 2015 - We took out a HELOC with E-Trade Bank several years ago. We were making monthly automatic payments from our Credit Union in - for many years on that loan thru a loan servicing company hired by E-Trade Bank. The name of the Loan Servicer was - - -. In - 2015 - - - was replaced by another loan servicing company hired by E-Trade. The replacement loan servicer is called -. We made a monthly payment of $1000.00 on the HELOC as usual to - on - -, 2015, and we believe - received this payment on - -, 2015. AFTER WE HAD ALREADY MADE THAT PAYMENT we receive...

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