Review and analysis of over 17 complaints against Webster Bank
Webster Bank consumers have reported over 17 official complaints related to Loan servicing, payments, escrow account. Out of the 17 consumer complaints against Webster Bank, 24% were disputed by the consumer (i.e. the consumer was not happy with how Webster Bank responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Webster Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Webster Bank Mortgage loan servicing, payments, escrow account September 25, 2015 - My mortgage company, Webster Bank, NA, is charging me $5900.00 for hazard insurance, because they claim that I have not provided proof of hazard insurance coverage. I provided proof of hazard insurance coverage six times by fax as well as once by mail. I have called the bank 's insurance company approximately 5 times. Each time they send me a letter stating that I must provide proof of hazard insurance coverage - the same hazard insurance coverage I have been providing over and over again. The bank is violating the terms of the mortgage by charging me for hazard insurance when the building ... |