Review and analysis of over 11 complaints against Valley National Bank
Valley National Bank consumers have reported over 11 official complaints related to Loan servicing, payments, escrow account. Out of the 11 consumer complaints against Valley National Bank, 9% were disputed by the consumer (i.e. the consumer was not happy with how Valley National Bank responded to their complaint) and 100% were processed in a timely manner. 18% of consumer complaints against Valley National Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Valley National Bank Mortgage loan servicing, payments, escrow account April 7, 2015 - - - applied for a modification on -/-/2015. A complete package was submitted including but not limited to all income verification, bank statements and application. The file was briefly reviewed by Valley Bank and it was determined that all income information would be needed again along with divorce documents and a quit claims deed. Due to the lack of income an affordable divorce attorney was hard to find. On -/-/2015 the quit claims deed was finalized and a new complete package was submitted to Valley Bank containing all documents requested. On -/-/2015 we contacted Val... |