Review and analysis of over 242 complaints against Ditech Financial LLC
Ditech Financial LLC consumers have reported over 242 official complaints related to Application, originator, mortgage broker. Out of the 242 consumer complaints against Ditech Financial LLC, 25% were disputed by the consumer (i.e. the consumer was not happy with how Ditech Financial LLC responded to their complaint) and 100% were processed in a timely manner. 1% of consumer complaints against Ditech Financial LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 2% resulted in non-monetary compensation.
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Ditech Financial LLC Mortgage application, originator, mortgage broker February 12, 2017 - I believe that I am a victim of predatory lending. I have asked several times that my mortgage company Ditech who is servicing my loan for - to provide me my original loan documentation to me for the last six months. As of today I have not received them. I found out last year that I have a 2nd mortgage that 's a thirty year interest only at 9 % for $ -.This loan was originated in 2007. This is unheard of.... |
Ditech Financial LLC Mortgage application, originator, mortgage broker February 11, 2017 - Cancelled debt but failed to reconvey the lien... |
Ditech Financial LLC Mortgage application, originator, mortgage broker December 21, 2016 - My husband & I did a mortgage modification back in 2013 when our primary residence mortgage was with GreenTree. When my credit was pulled this month, I am just noticing that DiTech ( the company who bought out GreenTree ) is reporting the modification and transfer of the loan as a FORECLOSURE. It is obvious from my credit report and the fact that I am paying my mortgage to - - - every month on time, that a foreclosure was not processed during this transaction, BUT because of DiTech 's unethical way of handling their customers they are reporting as negatively as they want to on my cred... |
Ditech Financial LLC Mortgage application, originator, mortgage broker December 8, 2016 - Ditech is refusing to review my modification packet. I summited twice and the first copy never maded they kept advising me to please wait a couple of day more until more documents get uploaded. Therefore I was forced to re-apply once again for a modification review. This is very upsetting because my house sales on -/-/2016. I have tried to work directly with Ditech however I feel they are just prolonging my case so my home can foreclose. I am in desperate need of assistance.... |
Ditech Financial LLC Mortgage application, originator, mortgage broker December 8, 2016 - Ref : Refinance Loan on - -, 2015 : This is an Formal QWR PMI bait & switch Complaint against " Ditech '' Ditech Financial LLC, - # -, A- Incomplete QWR and Fraudulent PMI Document ( Bait & Switch ). 1. I received from first lender - the original PMI a - at closing - -, 2015 a document that specified - of - pages, but was ONLY given page - of the - pages. I was told by loan originator - - 's staff the PMI payment document reads the PMI can be cancelled after 2 years if no late payments and if the ( L/V ) Loan to Equity Value is enough to get 78 % loan... |
Ditech Financial LLC Mortgage application, originator, mortgage broker December 6, 2016 - Hello, I keep receiving phone calls and letters from Ditech financial for me to pay a loan I never obtained with them and they do not stop harrassing me.... |
Ditech Financial LLC Mortgage application, originator, mortgage broker November 4, 2016 - We had a - loan with a company called " Greentree '' -/-/-. This was sold by - - -. Due to fraud and misrepresentation of this bank, we were forced to request for loan modification. As the result the Greentree froze the account and kept the balance to $100000.00 Subsequently, on -/-/- we sold the property and paid of all the loans in full in a escow account. Now, we have been trying to re-finance our current property and again, a company called, " Ditech Financial LLC '' which is the same company as Greentree fraudulently reporting a $150000.00 second mortgage to cred... |
Ditech Financial LLC Mortgage application, originator, mortgage broker October 11, 2016 - Hello Green Tree Servicing did not provide correct information regarding the sale of my house and is listed on my credit as a short sale and am requestion that get removed.They broke the law by mishandling the rewuest for short sale and never told me it would fall indure the short sale... |
Ditech Financial LLC Mortgage application, originator, mortgage broker October 2, 2016 - ON MY CREDIT REPORT A COMPANY CALLED DITHECT, I HAVE Disputed THIS ACCOUNT WITH credit bureau 's and then they the credit bureau Company contacted them and then all of a sudden they contacting us ... it 's been a charge off for a long time over 7 years ..now all of a sudden they reporting it recent and ca n't even list what the amount of payment..we never had a mortgage with Dietech. I had to put a fraud alert on all the Credit bueru 's this is one thing..the other thing is a company called - ... they are another one reporting as charge off and with a comment unable to reach us..well us nev... |
Ditech Financial LLC Mortgage application, originator, mortgage broker July 3, 2016 - Ditech took over servicing from Greentree. They did a refi under Harp on my loan # - on - -. On - - they debited my escrow account for the balance owed to me ( $2000.00 ) because the new loan did not require an escrow. The payment never arrived and during two weeks they kept saying that the check was in the mail and finally -/-/- they said that it was probably lost and that I should wait 30 days from - - to request a replacement check.. which I did on - -. At the time they did not say that they had not mailed any of the refi related checks because " the other ... |
Ditech Financial LLC Mortgage application, originator, mortgage broker May 30, 2016 - My father died -/-/-. Before his death he made my - brother and I beneficiaries of his home. His Mortgage is with Ditech and he was paying for insurance that would pay for the house upon his death. Not only has Ditech refused to talk to us, ( my father did not make a will ) and they have not honored the insurance my father purchased. Because the property is worth less than $50000.00, and it is in CA no probate is necessary. I have sent Ditech many documents stating this fact, but they still refuse to discuss the account with me and have sent a notice that they were going to start for... |
Ditech Financial LLC Mortgage application, originator, mortgage broker May 27, 2016 - My home that I live in in -, - at present recently sold, it is closing on - -, -. Originally - was the - lien holder who sold note to - - - then Green Tree Servicing then currently Ditech is the servicing company. There is also a - mortgage on this home that is serviced through - whom is reporting in good standing and was originally serviced by - then - - -. - is not showing any bankruptcy what so ever. I am working with my lender on a new home in -, - which is to close around - -. -/-/- I was discharged from bankruptcy court... |
Ditech Financial LLC Mortgage application, originator, mortgage broker May 12, 2016 - I contacted Ditech, my current company, about refinancing my - mortgage and the service rep that I was assigned to said I qualified for a - refinance. And he stated that the only documentation that I would need would be a home owner 's insurance policy - page. I currently have a 3.5 % interest rate with Ditech. I only owe 20 more years, and -. They are quoting me a rate of -, 30 year fixed, in which I have to buy down my rate??? ( which is higher than my current rate ) and tack on $4400.00 in fees to save a measly $110.00 a month and pay for 10 more years than I currently ow... |
Ditech Financial LLC Mortgage application, originator, mortgage broker April 5, 2016 - I received my billing statement dated -/-/2016, and noticed that the property address under the " Account Information '' section of Ditech 's new billing statement format does not include the unit number of the property. This could become a legal issue since the information on Ditech 's billing statement does not reflect accurate information, particularly the property address. I have called them many times in the past, and they were able to correct the " property address '' on their old billing statement format. Now, I have to contact them once again to correct this error. I spoke to -... |
Ditech Financial LLC Mortgage application, originator, mortgage broker March 24, 2016 - The Ditech company keeps sending me a collection notice on property that I have never owned or had loans on this property. They say I have a loan from this company when i do n't. ... |
Ditech Financial LLC Mortgage application, originator, mortgage broker March 24, 2016 - We had a mortgage from - after - and - - - and DITECH was our mortgage servicer. We applied to DITECH for a HARP refinance. They refused to give us the Harp interest rate and in fact denied our refinance because we would not agree to the conventional loan rate. We were very eligible for HARP. In fact we were successful refinancing with another mortgage lender. Perfect credit. Never late on payments. Ditech would also not refinance us VA even though I am a US veteran. Even at the conventional rate they refused our loan refinance due to a existing mobile home on the property. This... |
Ditech Financial LLC Mortgage application, originator, mortgage broker March 21, 2016 - I was refinancing with - and the loan company I have Ditech has incorrectly filed to - - that I was late on 3 payments. I have my bank statements showing that I am not late and I was charged for my - 2015 twice when I paid - the prior mortgage company -/-/- but Ditech states that I did n't although they see I made the payments they are saying to pay -/-/-. I have a print out from - that I do not owe -/-/-. So because I made additional mortgage payments I should n't be late and they either owe me money or change the payments to show I am a month in advance. ... |
Ditech Financial LLC Mortgage application, originator, mortgage broker March 8, 2016 - Received multiple offers from Ditech ( who currently holds my mortgage ) for a re-fi at a lower rate. Called them and was approved, received papers, signed and returned. No word for several weeks. Contacted again and was told I was denied because there was a " business '' on the property, which was there when we re-financed through -, which got passed on to - - - - -, etc., and then wound up with Ditech. How can they turn me down as they hold the mortgage? I am currently at - % and need a lower rate to continue. ... |
Ditech Financial LLC Mortgage application, originator, mortgage broker February 16, 2016 - My ex wife took out a modification on the original mortgage without my signature. Ditech Financial LLC. When I contacted them they told me my name should have been on it as well as other banks told me the same thing. I am remarried and live with my current wife at an apartment that we have lived for 6 years. I pay - per month and I am trying to take out a mortgage but Ditech continues to report negatively to the credit bureaus as my ex wife does not pay her bills on time as they know that i do n't live nor see the bills that go to that home. The only reason i found out is by trying to get a... |
Ditech Financial LLC Mortgage application, originator, mortgage broker December 1, 2015 - Greentree offered to refinance my existing mortgage. I agreed and we refinanced. Come to find out that the Mortgage company used the entire tax map # of - acreas instead of the - acreas and the house that was on the mortgage they were replacing. I notified them numberous times and they finally requested in writing on the - of -. I faxed all documents over and was told I would have a response in 30 days. I have called since and all they can tell me is that they have handed it over to outside council and can not give me a time frame for the release. I have part of this property sold ... |
Ditech Financial LLC Mortgage application, originator, mortgage broker November 25, 2015 - - and - - lives at - - -, in -, IL -. - - - is our mortgage company since 1999. - and I paid mortgage payment on our home on time 20-years, until the predatory lending took place 5-years ago. We tried to get a modification from - - -, and they did not offer it to us. We went to -, and battle with - - - until, - and - - filed our chapter -, with -, three years ago. We were told to move out of our home, we did for an entire year. After a year of renting in - a apartment, We were asked by - - if we wanted to move bac... |
Ditech Financial LLC Mortgage application, originator, mortgage broker November 23, 2015 - About a month ago, I inquired about the HARP program, and I was assigned to - -. I was told by - that in order to be approved with the HARP program I have to be working. At that time I inquired about the HARP program, I was in between jobs and was only receiving unemployment benefits. On - -, I went back to work and contacted - - again. He instructed me to send him a copy of my paystub, and so I did on -/-/2015. As of today, I still have not heard from - -. I have been leaving messages at - - - -, but would not return any of my calls. ... |
Ditech Financial LLC Mortgage application, originator, mortgage broker November 20, 2015 - DITECH is offering a misleading refinance proposal. They are offering to convert the 18 years and 11 months left on my current mortgage to a 30 year fixed at a slightly higher interest rate. They claim $19000.00 in savings over 10 years but will actually increase total costs by $66000.00. I believe they are hoping consumers wo n't actually do the math! ... |
Ditech Financial LLC Mortgage application, originator, mortgage broker November 20, 2015 - Green Tree Services had excepted a payment in full and left with just about nothing. Yet they still have a negative on my credit report. - - was going to give me - funds to relocate and - decided they did not want this considering they were not going to get their full payment. So I was forced to settle for -, not once did I have anyone come to my defense in order to get me what could have gone a long way. Malicious acts from those who have power. On top of not giving me the funds, I am stuck with a negative on my credit report till 2020. Some justice. ... |
Ditech Financial LLC Mortgage application, originator, mortgage broker October 13, 2015 - in 2000 I financed - acres and a manufactured home @ 9+ % interest rate. I was informed that after 5 years i could refinance. My mortgage company has changed hands several times, selling my contract to an investment group. I have tried several times to refinance. The investment group will not let me refinance with -. -Greentree/Ditect I feel like the are keeping me from refinacing, my hands are tied!! Please HELP ME!!! ... |
Ditech Financial LLC Mortgage application, originator, mortgage broker October 11, 2015 - In -, I purchased my duplex condo through - - -. At the purchase agreement signing I was told that the original HOA had been dissolved and that an agreement would exist between me and the adjoining condo to maintain the property. I did n't question this until - when the adjoining condo went into foreclosure and I assumed the costs of maintaining the entire structure and property. In - I knew I would be retiring soon and looked for a realtor to sell my property. I approached - realtors over a year and none would agree to represent me as I was underwater and had no existing ... |
Ditech Financial LLC Mortgage application, originator, mortgage broker September 21, 2015 - - - 2015 contacted my current mortgage company to refiance my loan. They did credit check, appaissor done, was sent appraissal copy then for month no communication after i kept emailing for a status, then given false info abt title company called them was fixed loan processor still no communication after calls & emails. I called the ditech guy he then called a supervisor gave me another person as loan processor. She said things needed fixed before closing well all this time 2 months no one told us, got these fixed but then title company - had papers since - - 2015 nvr cleared ti... |
Ditech Financial LLC Mortgage application, originator, mortgage broker September 17, 2015 - HelloI would like to place a complaint againstDitech Financial llc. -, PA. -After receiving information from my prior complaint I need to expand it to include other parties. For reference previous case # -. In -/-/- I put an offer in of - to purchase a short sale property at - - - - - , OR. - from - - -. I Put earnest money down and had a pre approval with 20 % down. On -/-/- - - - countered with - witch I immediately accepted and signed acceptance documents. On -/-/- we were finally contacted and surprisingly met with another c... |
Ditech Financial LLC Mortgage application, originator, mortgage broker September 17, 2015 - We have been struggling to keep our mortgage payment current since my husband was diagnosed with - - -/-/-. -/-/-, my mortgage was held with CitiMortgage. I was in default one month and had an agreement with CitiMortgage to commence a repayment plan. - advised at -/-/-, in a recorded message that my mortgage had been sold and that I would be receiving notification of the new servicer. -/-/-, I was advised that my mortgage was being serviced by Green Tree Servicing, LLC I advised Greentree of a previous agreement with CitiMortgage to set up a repayment plan. Greentr... |
Ditech Financial LLC Mortgage application, originator, mortgage broker September 14, 2015 - There is a lien on title showing from Ditech. I have contacted numerous people at Ditech and have yet to come up with a resolution. The mortgage was refinanced and we faxed over the HUD that paid off Ditech almost 4 weeks ago and have yet to get anything resolved. I am in the process of refinancing my house and with this lien on title we can not move forward.. ... |
Ditech Financial LLC Mortgage application, originator, mortgage broker September 8, 2015 - Looking to refinance investment property with Green Tree Lending Service and submitted personal information almost a month ago. The company took all loan information from my partner and myself and has not responded back to any of our call concerning the process. We are told that if another loan agent take over he/she would have to conduct another credit check and basically start the process all over which would not be good for our credit scores. We both have good credit and have been owning the property for a number of years. - - agent : - -, phone - Ex - ... |
Ditech Financial LLC Mortgage application, originator, mortgage broker August 4, 2015 - Asked for a loan modification from - - - -/-/-. For six years I have hired - lawyers and filed - Dodd-Frank Modifications packages. I have spent over $9000.00 in legal fees. My interest rate on the mortgage is at 8.875 %. Green Tree Mortgage Services acquired the note in -/-/--/-/- and offerred another loan modification package. This was done. Unfortunately, they chose a Bait and Switch '' approach. Green Tree did not modify the interest. Now the interest amount totals well over $170000.00 +/- plus the principal of $200000.00. Green Tree offerred a 4.125 %... |
Ditech Financial LLC Mortgage application, originator, mortgage broker July 13, 2015 - I applied for a refinance with Green Tree Servicing , LLC ( where I currently have my mortgage ) on - -, 2015. The loan officer name is - - - and he said that my loan is approved awaiting for the title clearance. I sent them the - documents for about - times and they kept saying that those documents were not the correct -. They were doing this for over 4 months. Finally the manager at title company stepped in cleared the title with the documents that we sent. In the meantime the title company clearing the title, the processor at Green Tree closed the file without lettin... |
Ditech Financial LLC Mortgage application, originator, mortgage broker July 13, 2015 - Originally, green tree servicing llc granted me a $29000.00 loan for a pool at my residence. In order for me to qualify, the representative of the company inflated my annual income by nearly - %. My income was approximately $34000.00 per year and to make the loan work, he reported it at $ - as memory serves. I was a single father at the time, stuck in a terrible adjustable rate mortgage, receiving no child support and working - jobs. There was no way I should have been qualified for the loan. Yet Green Tree found a way for - -, who has since gone under, to put a nearly $300... |
Ditech Financial LLC Mortgage application, originator, mortgage broker July 13, 2015 - The respondent was the broker for my mortgage to purchase my property. The transaction closed on -/-/2014. Prior to closing on any property, I had been given lock-in of the mortgage interest rate that lasted anywhere from - days, which was done prior to closing. My mortgage broker/loan officer, - -, an employee of the respondent, left the loan float without offering the option to lock. In fact, the lock-in documents I have were executed at the closing table and were for a - day period. Therefore, he left the loan to have a floating interest rate. This caused my interest rate ... |
Ditech Financial LLC Mortgage application, originator, mortgage broker July 3, 2015 - While considering potential lenders, we decided to pursue a new loan with lender, Green Tree Servicing ( AKA Green Tree Originations ) who held paper on current - residence. We were pre-approved for loan on - home based on income, assets, and - credit rating from - agencies. After over 3 months of financial interrogation, and pushing back closing 4 times, we notified Green Tree that we were abandoning the loan process and paying cash because sellers would not amend agreement for a - closing change. They were adamant that they could not get IRS transcripts or bank statements whic... |
Ditech Financial LLC Mortgage application, originator, mortgage broker June 25, 2015 - I sent a letter to all parties that I think might hold my mortgage to telling them that I heard about the supreme court case regarding rescission. Because I filed the notice when I found out I was not getting any cash out of the refi I sent a notice to rescind and have a copy of the actual form. Green Tree replied to my request by asking me to provide proof of the date it was received before the deadline. They are missing the point of the - v - home loans, is that recission starts the moment it is dropped into the mailbox, not when they receive it. I was told at the time that they did no... |
Ditech Financial LLC Mortgage application, originator, mortgage broker June 24, 2015 - I am trying to refinance my mortgage loan that I have with -. I have - mortgages the - and biggest is with - and the - - and smallest is with Green Tree Servicing. On - of 2015 I tried refinancing with - but Green Tree, owning the - mortgage to my home refused to subordinate the loan with -. I fall under the HARP program but have not been able to take advantage of this opportunity because of Green Tree. ... |
Ditech Financial LLC Mortgage application, originator, mortgage broker June 18, 2015 - My husband and I have been trying to do a HARP refinance since - 2015. Our current lender, Green Tree Servicing continuously blocks the process from going through. We were working initially with - - who basically gave up because Green Tree would not respond to their requests. Now we are running into the same issues with - being unable to get them to move forward with the documents they need to move forward with our refinance. We are eligible for this refinance and would save us $500.00 a month but Green Tree continues to block the process from moving forward to close. ... |
Ditech Financial LLC Mortgage application, originator, mortgage broker June 15, 2015 - I declared bankruptcy ( - ) in - - and re-affirmed my loan with - -. - reported my payments as current '' which was correct. The issue came up when - transferred my loan to Green Tree as of - -. - failed to report my loan as re-affirmed '' and this error was duplicated by Green Tree. As of - - Green Tree still continued to show my loan as in bankruptcy despite the loan being re-affirmed and the bankruptcy being discharged in - -. Green Tree also showed late payments in its - report to the credit agencies which was not correct. I wrote Green Tree o... |
Ditech Financial LLC Mortgage application, originator, mortgage broker June 12, 2015 - I was denied fair access to credit. I applied to refinance my mortgage. I was attempting to finance my home at a lower interest rate. Green Tree declined my application. The reason for the declination a was 1 ) unable to verify employment and 2 ) insufficient data to determine manual harp eligibility. It is interesting to note that I provided current paystubs and - forms from my employer of 20 years. Access tax returns were also provided. It is curious to note that when I applied to refinance my home with - - -, my employment was verified and I was found eligible to participate in ... |
Ditech Financial LLC Mortgage application, originator, mortgage broker June 9, 2015 - was being reviewed for modification options. Green tree sent letter stating that client did not meet - or more of the basic eligibility criteria - which letter is attached ). Green tree failed to provided detail of what criteria client did not meet. ... |
Ditech Financial LLC Mortgage application, originator, mortgage broker June 8, 2015 - I have a second mortgage that was sold to GreenTree by - - -. Since being past due due to financial difficulties I requested to have I the mortgage loan refinanced. As part of the over the phone interview processed I was asked to provide my spouse income. I explained to the Green Tree representative that my husband is not on the current loan and that I did n't want to use his income for the application process. Only my income which has always been the case will be used to repay the loan. Being in banking I feel that this violates Regulation B __ECOA ( 12 CFR 202.5 ) regarding rules re... |
Ditech Financial LLC Mortgage application, originator, mortgage broker June 1, 2015 - I have loan from greentree services, for the last few years I have tried to get a modification from them. They repeatedly have made it impossible for this to happen. My spouse died in -/-/- in -/-/- I became - through work. I have tried over and over to refinanced or modify my loan. They always would lose paperwork, and have me jump hoops to re- submitI always have a new person working on the loan, and again, always turning paperwork to no avail papers. I have done this for years, with no help from them.Please help ... |
Ditech Financial LLC Mortgage application, originator, mortgage broker June 1, 2015 - almost - years ago i paid a group called - of - CA, almost $2000.00 to obtain a HARP loan they didnt get me my loan but gave the paperwork to - WHO SOLD IT TO GREEN TREE LOANS WHO I HAVE THE HARP LOAN WITH NOW but during this time i aome how had a $15000.00 adjustment add to my loan of $90000.00 so now i owe over $100000.00 on my house an the balance showes $85000.00 i want to sell my house but it only appraise for $92000.00. i had a off er of $90000.00 then found out about the extra $15000.00 attached to the loan an can not get any answers from anyone about the ext... |
Ditech Financial LLC Mortgage application, originator, mortgage broker May 29, 2015 - I applied for a refinance of a mortgage loan secured by an investment property in -. The property is vested in the name of my revocable trust. I applied with GreenTree Servicing, my current loan servicer, which in turn got - involved. During the application process, an employee of - and then a couple of days later a title company employee asked for a full copy '' of my trust agreement. When I asked the - employee what her authority was for the request and asked whether they would accept a trust certification or memorandum of trust, I never received a response ( see emails attached... |
Ditech Financial LLC Mortgage application, originator, mortgage broker April 1, 2015 - Asked for a loan modification from greentree servicing.Was denied the modification because I got a loanfrom - at a 10.5 percent was told we would be able to refi in 5 yrs. This company - - and - - are all owned by - -. I would advise anyonethinking of dealing with any of these companies to run and run fast the other way. They are nothingbut predatory lenders. I pay more for 120,000 dollar house than my friends do for a -. ... |
Ditech Financial LLC Mortgage application, originator, mortgage broker March 27, 2015 - In the process of refinancing my home mortgage. My refinancing company called and faxed Green Tree Mortgage to get payoff. Green Tree never responded with payoff in writing for my refinancing company to complete my new loan. When I contacted Green Tree by phone to request payoff, I was told my account was flagged and they could not talk to me about any details. When asked to know reasons for this situation, I was told to have my lawyer talk to their lawyer. This is my own account, why do I have to hire a lawyer to talk to their lawyer. My account is in good standing ; no late payments until no... |
Ditech Financial LLC Mortgage application, originator, mortgage broker March 24, 2015 - Greentree servicing is my current servicer. They told me on - that my address was corrected and would be uploaded to the - web site on -. I applied for my refi in - and we are still waiting for Greentree to do what they said they would do. They were pointing the finger at -, so I asked them to send me something in writing saying they did their part on -. I just received the mailing today and nothing says their job was done on - as they repeatedly told me on the phone. The person I spoke with is - and I think her extension is -. This company is incompetent in keeping ... |