Review and analysis of over 20 complaints against New American Funding
New American Funding consumers have reported over 20 official complaints related to Application, originator, mortgage broker. Out of the 20 consumer complaints against New American Funding, 35% were disputed by the consumer (i.e. the consumer was not happy with how New American Funding responded to their complaint) and 100% were processed in a timely manner. 40% of consumer complaints against New American Funding resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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New American Funding Mortgage application, originator, mortgage broker January 22, 2017 - Complaint regarding refinance application with New American Funding On -/-/- I started a loan application to refinance my primary residence. It was to be a conventional 30 year loan, with almost $2000.00 cash out to pay on credit card debt. I was told I was conditionally approved for the loan on -/-/-. Then on -/-/-, New American Funding decided they needed to include paying off the solar system I installed using the PACE Program. This increased the loan by over $40000.00, and I was ok with that. Another lender I had previously spoken to stated they did not need to pay off t... |
New American Funding Mortgage application, originator, mortgage broker December 2, 2016 - We applied in -/-/2016 to get pre-approved for a VA loan.. Our contact was - ( - ). Things went a little slow but, we were pre-approved on -/-/-. We found a home and signed a sales agreement on -/-/-. We were told by NAF ( New American Funding ) that closing would be 45 days, closing date was set for -/-/-. Signed appraisal consent form on -/-/- Appraisal should have been ordered on or about that day.. We send an email to - on -/-/- to see if appraisal had been ordered. On -/-/- I get notified that he was no longer with the company, our new contact was ... |
New American Funding Mortgage application, originator, mortgage broker September 20, 2016 - New American Funding ran a paid advertisement on the radio. The broadcast said that a special refinancing offer was available for people who called during the broadcast. The advertised rate was 3.375 % 30 year loan bought down to 2.375 % for the first year for a refinancing. Also, the ad said that there were - closing costs. They kept emphasizing all of these points. I called during the broadcast and Spoke to - -, one of their lenders who did business in Colorado. We have E-CELLENT credit, and a large escrow in our house. I told him ideally we would like to refinance our first and sec... |
New American Funding Mortgage application, originator, mortgage broker July 11, 2016 - I pulled my credit report and identified a hard inquiry from New American Funding. I called the number, -, and spoke with a - - -. - - alleges that I provided verbal authorization to a - - - to run my credit on - -, 2016. When disputing the inquiry, - - informed me that they have my personal information and that I spoke with - - at approximately -. I am concerned that I have not authorized any lender, outside of - - - and - -, to run my credit. I am in the process of attempting to purchase a home, but again, I have yet to authorize... |
New American Funding Mortgage application, originator, mortgage broker April 26, 2016 - Ordered VA appraisal for purchase of a home and veteran loan. Have not paid appraiser. Will not communicate with appraiser. Per VA - -. -. ... |
New American Funding Mortgage application, originator, mortgage broker November 30, 2015 - Per the purchase contact, I was required to double apply with New American Funding. My original lender - advised that they would not be able to lend on the complex. New American Funding ( Loan officer - - ) told me that - American Funding would be able to do the loan because they had previously closed in that complex and they had the condo certification and approval so there would be no issue with the loan. I proceeded. The loan officer called me and said that the loan was approvedand about 2-3 days later I received the approval via email. My realtor emailed the loan officer about ... |
New American Funding Mortgage application, originator, mortgage broker October 16, 2015 - I WISH TO FILE A COMPLAINT AGAINST -. DBA NEW AMERICAN FUNDING FOR UNETHICAL ACTIONS, RESPA VIOLATIONS, & BLATANT BAIT & SWITCH WHICH OCCURRED DURING THE PURCHASE OF A HOME IN - - , NV. ON -/-/2015, SET TO CLOSE ON -/-/2015. MY CLIENTS RELIED ON PERSONAL INTERVIEWS, LOAN APPLICATION, A CLASS ON REVERSE MORTGAGES & THE REPRESENTATIONS MADE BY NEW AMERICAN FUNDING & THEIR STAFF. ONE DAY PRIOR TO CLOSE OF ESCROW, MY CLIENTS WERE TOLD THAT THEY NEEDED AN ADDITIONAL $16000.00 TO CLOSE THE REVERSE MORTGAGE. WHEN THEY CAME TO - - THE NE-T DAY, THE LOAN DOCUMENTS, WHICH AR... |
New American Funding Mortgage application, originator, mortgage broker September 26, 2015 - This is a summary of a complaint I originally submitted with the - in - Tx. New American made several errors during the Streamline refinancing of my mortgage. My wife and I were told that we would receive a refund on our escrow account in the amount of $1600.00. The problem started when we ( my wife and I ) decided to do a Streamline refinance of our mortgage with New American Funding. The New American Fund account rep - -, who originated the original mortgage on our home, was contacted about the new Streamline refinance program in early - 2015. We had learned about this oppor... |
New American Funding Mortgage application, originator, mortgage broker July 27, 2015 - My loan agent should have processed my paperwork and put urgency on the lenders to approve all my paperwork. Throughout my Escrow process, she would not pick up her phone, return my emails, or return my text messages. When I could talk to her, she assured me everything was smooth sailing and I would get approved in time for Escrow to finish in time. However, as the day got closer and closer, I still had heard nothing and then I would receive more questions from the lenders. She told me that if I anwered these questions, it should be fine. But then several days later, I was asked repetitive que... |
New American Funding Mortgage application, originator, mortgage broker April 9, 2015 - I am trying to refinance my mortgage with another provider but because my current mortgage company switched servicers from a third party to in-house, they have stopped reporting to the credit agencies. They have not reported since - 2015 and will not start again until - 2015. They told me they wo n't report until - but I am trying to refinance now. The credit agencies are reflecting my credit score as - without a mortgage. Because of this, my score is lower. Because of the lower score ( - without a mortgage ) I ca n't get the program I need to get a lower rate. ... |