New American Funding Mortgage Complaint

New American Funding Mortgage department,

Conventional fixed mortgage Application, originator, mortgage broker Colorado

I am trying to refinance my mortgage with another provider but because my current mortgage company switched servicers from a third party to in-house, they have stopped reporting to the credit agencies. They have not reported since - 2015 and will not start again until - 2015. They told me they wo n't report until - but I am trying to refinance now. The credit agencies are reflecting my credit score as - without a mortgage. Because of this, my score is lower. Because of the lower score ( - without a mortgage ) I ca n't get the program I need to get a lower rate.