Review and analysis of over 5 complaints against Banco Popular de Puerto Rico
Banco Popular de Puerto Rico consumers have reported over 5 official complaints related to Billing statement. Out of the 5 consumer complaints against Banco Popular de Puerto Rico, 20% were disputed by the consumer (i.e. the consumer was not happy with how Banco Popular de Puerto Rico responded to their complaint) and 100% were processed in a timely manner. 20% of consumer complaints against Banco Popular de Puerto Rico resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Banco Popular de Puerto Rico Credit card billing statement June 9, 2016 - It 's been very difficult working with this bank. ( 1 ) As you may have on file, I previously reported their unfair fees and penalties to your agency. Your agency helped me with this. ( 2 ) It 's been months, if not years, that their online payment system has been strange. It used to ask questions that were nonsensical. I finally called them to get things straightened out, and made a payment online. However, they said it was entered with the wrong information. They never proved it. It may be fraud. Yes, they charged me penalties. ( 3 ) Most recently, their business changed in some way, and ... |