Review and analysis of over 2 complaints against Loan Care
Loan Care consumers have reported over 2 official complaints related to Making/receiving payments, sending money. Out of the 2 consumer complaints against Loan Care, 0% were disputed by the consumer (i.e. the consumer was not happy with how Loan Care responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Loan Care resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Loan Care Bank account or service making/receiving payments, sending money January 31, 2017 - Hi. Tha complain is about Loan Care Bank where my mortgage company is after - - - sold it to them. The thing is that I sent my payment on time from NY to PA that is their payment center and have passed 12 days and they said that this payment has not received and now came new month and I went to their website to check if the payment was receive and appears a note that says that my account is 30 days past due!! But I was reading reviews and I am not the only one that happened also they do not post the monthly statements on time. Now my credit score will be low just for something like t... |
Loan Care Bank account or service making/receiving payments, sending money December 20, 2016 - I live in the state of florida. Hurricane - came across my county on -/-/16. I suffererd wind and water damage. I filed a homewoners Insurance claim. The insurance company paided my claim. Because it was over $2500.00 the checks was made to me and the loan provider. - c/o Loan Care is my loan provider. Loan care has a loss draft insurance section that handles all claims. I set up a account, overnighted both checks. I have received only food re-imbursement of $350.00 from $9.00, - that was issued to me. I have sent in all required paperwork, including receipts, bank stateme... |