Review and analysis of over 5 complaints against Ditech Financial LLC
Ditech Financial LLC consumers have reported over 5 official complaints related to Making/receiving payments, sending money. Out of the 5 consumer complaints against Ditech Financial LLC, 0% were disputed by the consumer (i.e. the consumer was not happy with how Ditech Financial LLC responded to their complaint) and 100% were processed in a timely manner. 20% of consumer complaints against Ditech Financial LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Ditech Financial LLC Bank account or service making/receiving payments, sending money November 18, 2015 - Ditech Mortgage held my personal mortgage check ( mailed out the end of -, 2015, for the - -, 2015 mortgage payment ). On -/-/15, when I called and they were unhelpful and clueless when I told them I mailed it in and transferred me to different people in customer service to keep telling my story over & over again. I got no advise so I said I would pay it online to have proof of my payment. The next day, -/-/15, - mortgage payments were taken from my checking account, the check payment and on-line payment. They were holding my check at someone 's desk at Ditech and cashe... |