BNY Mellon Making/Receiving Payments, Sending Money Complaints

Review and analysis of over 11 complaints against BNY Mellon

BNY Mellon consumers have reported over 11 official complaints related to Making/receiving payments, sending money. Out of the 11 consumer complaints against BNY Mellon, 36% were disputed by the consumer (i.e. the consumer was not happy with how BNY Mellon responded to their complaint) and 100% were processed in a timely manner. 18% of consumer complaints against BNY Mellon resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Making/Receiving Payments, Sending Money Consumer Complaints


BNY Mellon Bank account or service making/receiving payments, sending money

February 2, 2016 - There has been a unathorized transactions that occured on my account, I reported this trasaction promply, however the bank did not address this trasaction even though I completed all of the claim forms. I am a victim of fraud and have provided a police report as well. -/-/2015 DEBIT CARD PURCHASE - - - - MN ( Cash ) - $1500.00 -/-/2015 DEBIT CARD PURCHASE - - - - MN ( Cash ) - $1500.00 -/-/2015 DEBIT CARD PURCHASE - - - - MN ( Cash ) - $1000.00 ...

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