Review and analysis of over 2 complaints against FirstBank of Puerto Rico
FirstBank of Puerto Rico consumers have reported over 2 official complaints related to Billing disputes. Out of the 2 consumer complaints against FirstBank of Puerto Rico, 100% were disputed by the consumer (i.e. the consumer was not happy with how FirstBank of Puerto Rico responded to their complaint) and 100% were processed in a timely manner. 50% of consumer complaints against FirstBank of Puerto Rico resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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FirstBank of Puerto Rico Credit card billing disputes November 6, 2015 - Last year I had a complain with - on -/-/-. ( I have the case number and a copy of the letter ). They sent a letter to you and I received it, where they explained what happened with my payments, a letter with explanations, and they did the corrections. This month - is been calling me again asking for the payments of - and -/-/-, I called the agency - - - and they have prove and copies of the checks that they sent to the bank, they said that they sent the check of - or - but they did n't adjust that payment, they called the bank, and they still waiting for a re... |