Review and analysis of over 3 complaints against Encore Capital Group
Encore Capital Group consumers have reported over 3 official complaints related to Customer service / Customer relations. Out of the 3 consumer complaints against Encore Capital Group, 0% were disputed by the consumer (i.e. the consumer was not happy with how Encore Capital Group responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Encore Capital Group resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 33% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop Calls
Encore Capital Group Credit card customer service / customer relations June 8, 2015 - I called last week to discuss account -. I asked for - - but he was not, as I was dealing with him over account. I was currently, speaking with a - - and I asked for clarification on information on account above for payment, as your system was down. He proceeded with stating that I was in a law suit with them that has been filed. I was confused and I asked for clarification I was not aware and for what over above account. He continued to state that this is for a account I believe he mentioned - and that I had to pay over $8000.00. I told him I was not ware and for what this... |