ACE Cash Express Inc. Installment Loan Complaints

Review and analysis of over 28 Installment Loan complaints against ACE Cash Express Inc.

ACE Cash Express Inc. consumers have reported over 28 official complaints related to Installment loan. Out of the 28 consumer complaints against ACE Cash Express Inc., 25% were disputed by the consumer (i.e. the consumer was not happy with how ACE Cash Express Inc. responded to their complaint) and 93% were processed in a timely manner. 4% of consumer complaints against ACE Cash Express Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Installment Loan Consumer Complaints


ACE Cash Express Inc. Consumer Loan problems when you are unable to pay

May 27, 2016 - I applied for a payday loan got approved, was unable to pay now im getting threatened that, i will get criminal charges filed againts me, that they will, have to granish wages earned and that i will go to jail. I was willing to make arrangements, but unable to meet what they request....

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ACE Cash Express Inc. Consumer Loan problems when you are unable to pay

May 27, 2016 - I have asked the debt collector numerous times to not contact me at my work as they are jeopardizing my job but yet they continue to do so every time. I gave them my personal mobile number and they still call me at work and every time I tell them they say they will remove the number from my account....

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ACE Cash Express Inc. Consumer Loan problems when you are unable to pay

May 20, 2016 - Receiving threaten emails from people who may or may not be from Ace Cash Express....

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ACE Cash Express Inc. Consumer Loan problems when you are unable to pay

May 19, 2016 - I 've started a new job which means my pay dates are off from when i first started the loan. i called to have the dates moved to the days that i actually get paid, and was told that i could n't do that....

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ACE Cash Express Inc. Consumer Loan taking out the loan or lease

April 21, 2016 - Got an email from " Ace Cash Express '' with a telephone number in Texas. Said I was approved for -- with payments of -/month for 36 months on -. I have to retain an attorney which is why I wanted the amount. They told me that due to a low credit score, I needed to send - via an apple ITunes gift card. As I need this loan I did. Then I hade to pay a $240.00 application fee. Then another $230.00 for " state of T- tax ''. Now they claim I bought the wrong card so they wo n't release my loan. I 'm out $670.00! Called from - email is -- ...

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ACE Cash Express Inc. Consumer Loan managing the loan or lease

April 8, 2016 - In a moment of desperation I came across Ace Cash Express online and applied for an installment loan. i was happy to be approved as my credit is not great. i then realized what kind of interest and penalties this company was charging and i was appalled! I then qualified for a consolidation loan with my local credit union. - - - - -. I had other loans to consolidate and when i approached these other institutions for a 10 day payoff they were compliant and helpful. When i attempted to receive my - payoff from Ace Cash Express they were extremely difficult to work with. instead ...

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ACE Cash Express Inc. Consumer Loan managing the loan or lease

March 15, 2016 - Ace Cash Express continually takes out money before my payday. Getting very hard to manage. ...

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ACE Cash Express Inc. Consumer Loan problems when you are unable to pay

March 3, 2016 - I 'm unable to make the large biweekly payments. I called Ace Cash while in good standing to negotiate lower payments in order to make sure the loan is being paid and to avoid default. I was told by the customer service representative that I would need to default on the loan in order to make payment arrangements and that my best bet would be to work with their collections department. They are setting borrowers up to fail by pushing them into default. I should not have to beg to pay off my debt. ...

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ACE Cash Express Inc. Consumer Loan shopping for a loan or lease shopping for a loan or lease

October 28, 2015 - I got an email saying I owe from a company I never took out a loan from. ...

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ACE Cash Express Inc. Consumer Loan problems when you are unable to pay problems when you are unable to pay

October 19, 2015 - I get from 5-15 calls within -- calls back to back to back. Have stated I work from -- and --. Have stated to bill me, and I am told no they will keep calling until I pay. ...

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ACE Cash Express Inc. Consumer loan problems when you are unable to pay

October 9, 2015 - I had sent the company Ace Cash Express a letter stating I was revoking an ACH authorization they complied and then today I received an ACH debit on my checking account from an - -. First of all I do not know who - - is nor have I had any dealings with them and they took - out of my checking account. I can not have people I do n't know taking money out of my account. This is absurd to me. I find it fishy because it is the same amount I had with Ace. I am a mother and I have been very sick and every little penny counts. ...

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ACE Cash Express Inc. Consumer loan taking out the loan or lease

July 23, 2015 - I tried to take out a loan with ace cash express. They told me I had to send a fee that would cover the loan if I was unable to pay. $240.00 later, I never received the loan and I was out my money. I made numerous phone calls to them and they told me they would not refund my money and there was nothing I could do. I will never do business with them again. They scam their customers and take advantage of their difficult situations. I struggle to get by as a single mom and I thought this would be the answer, clearly I was wrong. ...

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ACE Cash Express Inc. Consumer loan managing the loan or lease

April 21, 2015 - Ace cash express sent me email correspondence stating my payment would be withdrawn from my account on -/-/15. On -/-/2015 I received an email confirmation stating my payment was withdrawn from my account, causing my account to overdraft. When I filled out my application I advised the dates I get paid through my employer. I have sent Ace an email expressing their error and demanding a refund of the payment, plus fees associated with the overdraft. This company advertises that they are there to help those in need when in fact, they have cause me personally more financial stress. ...

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