Review and analysis of over 56 Vehicle Lease complaints against BMW Financial Services
BMW Financial Services consumers have reported over 56 official complaints related to Vehicle lease. Out of the 56 consumer complaints against BMW Financial Services, 32% were disputed by the consumer (i.e. the consumer was not happy with how BMW Financial Services responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against BMW Financial Services resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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BMW Financial Services Consumer Loan managing the loan or lease June 1, 2016 - I entered into a lease with BMW financial services four years ago. shortly after signing my lease I noticed the payment date was incorrect, I went back to the dealership and completed the form to change the payment from the - to the - of the month. Over the course of my lease I have had continue problems with the payment coming out on the wrong date. I have completed the change of date form a number of times, I have made phone call after phone call, where I am assured it has been corrected and will not happen again. There have also been a couple times where they will take more then one p... |
BMW Financial Services Consumer Loan managing the loan or lease May 19, 2016 - - -, - BMW Financial Services Account # : To Whom it may concerned : The payment due -/-/- was sent through online banking at Bank dated -/-/- and was posted on -/-/- by BMW. The next due date would be -/-/- and therefore the payment in question if received on -/-/- would have been late. However, on the statement the payment was posted on -/-/-. I am in the finance business and I have been leasing my vehicles since - without ever missing a payment. For your review I have attached the following : Print Activity Report generated b... |
BMW Financial Services Consumer Loan managing the loan or lease April 14, 2016 - I asked BMW Financial services for an extension on my lease pmt back in due to a medical emergency in - to which they replied that could not be granted in a lease but the offered if i made a pmt then, they could change the date to give me time to catch up. I agreed and made the pmt and the change of date but instead of benefiting me they added another pmt. they violated the agreement and multiple managers agreed, but as of today after keeping my original agreement I do remain in a constant almost 30 day past due incurring fees. ... |
BMW Financial Services Consumer Loan managing the loan or lease April 12, 2016 - This was an auto lease for business. The auto was brand new and started having mechanical issues right from the start. I had to take the car in - times within a - month time period due to the electrical and mechanical issues. I had communications with both BMW finance and - -. This auto was a lemon and should fall under the lemon law. I will be obtaining an attorney if needed because this should not be reported as a charge off or involuntary repossession nor should it have any type of balance. I have included all correspondence via email and proof of the number of times that car wa... |
BMW Financial Services Consumer Loan managing the loan or lease March 25, 2016 - -/-/2015 I paid my -/-/- lease payment and set up auto pay for the account. The auto pay did not work. I noticed that the funds were not withdrawn from my account in -/-/- by which time I was past due over 30 days and I was reported to the credit agencies. In researching this, it came to light that BMW FS sends out a reminder email within a week after a missed payment. In my case there was a " clerical error '' which has been admitted by BMW. Yet they will not acknowledge that it is unfair that I was the only customer of theirs that did not receive an email or notice and hence affe... |
BMW Financial Services Consumer Loan managing the loan or lease March 8, 2016 - I had a BMW 640i on a 36 month lease term with BMW Financial Services as the first payment on -/-/- following by 35 payments due on the - day of each month. On -/-/-, I traded in the car and leased a new car from the - BMW - ( a BMW dealer ). The BMW dealer told me that they will take care of all the paper work with the BMW Financial Services and pay off the remaining balance for the car. A few days later, I notice that another $860.00 monthly lease payment was deducted from my bank account on the car I already traded in. I discussed with the BMW dealer and was i... |
BMW Financial Services Consumer Loan managing the loan or lease January 7, 2016 - The car was towed by BMW and was damaged slightly. The payments were all made on time. I disputed the - damages and the - towing fee in Court. BMW supervisor on the phone said they would reduce it to the $6200.00. This was then paid off as agreed. - and the other Reporting agencies have it correct. Please tell Transunion to change to Paid as Agreed. This is dramatically damaging my credit score and is not correct. Thank you ... |
BMW Financial Services Consumer loan managing the loan or lease October 13, 2015 - BMW Financial Services continues to report my account information inaccurately. They have fixed some issues which I appreciate, however, my account - became delinquent in - 2009, I made payments afterwards but it was never brought current. Therefore the date of first delinquency is - 2009, they show - 2009, - 2009, and - 2009 as current. This is in accurate, they were still at least 30days past due and therefore not current. Please update - 2009 as date of - delinquency, and -, -, - of 2009 as 30 days past due. Thank You ... |
BMW Financial Services Consumer loan taking out the loan or lease October 1, 2015 - This is an official complaint on BMW Financial Services - -. Approximately around the month of - 2014 I traded in a - Lease at the - - BMW dealership. Upon communication between these two institutions - dealerships ) it appears that the payoff amount gathered was incorrect and grossly miscalculated. The amount supplied by - - - to BMW Financial was short approximately $6500.00. At the time of the transaction taking place none of this information was disclosed to me as these - entities communicated with each other accordingly as their processes are internal wi... |
BMW Financial Services Consumer loan managing the loan or lease September 24, 2015 - BMW Financial Services is inaccurately reporting a repossession that occurred -/-/-. I have spoken with them, written them letters, and - has also called them. At first I thought this was an honest mistake on their part, however, this has gotten worse after I filed a complaint with CFPB -/-/-. In fact that lady I spoke with - - brought up the complaint. At this point I believe that they are re-aging the debt in an attempt to collect it. This is in violation of the FCRA. Please see the letters and my credit report that has showed the continue to do this. ... |
BMW Financial Services Consumer loan managing the loan or lease June 18, 2015 - Hi, my name is -. BMW FINANCIAL SERVICES place a late payment on my credit report. It is dropped my score by - points. BMW FINANCIAL services does not want to correct the error. They sent the statement to the incorrect address. I need to resolve this matter inmediately. I have been trying to reason with them and they did not want to do it. Please help it is affecting me personally in the business as well as mentally. ... |
BMW Financial Services Consumer loan taking out the loan or lease May 19, 2015 - I had a previous auto loan contract for a defective Certified Pre Owned car that was in an undisclosed vehicle accident prior to be listed for sale and falsely certified as a Certified Pre-Owned car. I also had contract void issues due to the contract not being fully signed. Selling auto dealership refused to buy back the vehicle at time of original sale ( which was purchased out of state and online in - while I resided in - ). I had contacted financial provider, who refused to initiate a vehicle contract void, and used predatory practices to threaten me with damage to my credit if I did... |
BMW Financial Services Consumer loan managing the loan or lease May 15, 2015 - I had fraudulent activity on my checking account. I had to request stop payments to conserve cash to pay my rent. I opened a new checking account but the issues continued and it takes up to 90 days to get money back. BMW Financial Services would not take my bank account or debit because of the returned automated processing with changing accounts and the fraudulent activity. They did not provide an easy way to pay them and instead harrassed me and accused me of setting up payments and canceling them. They also charged late payments and reported negative credit. I am working with - - - ... |
BMW Financial Services Consumer loan taking out the loan or lease May 13, 2015 - I am submitting this complaint related to actions taken by BMW Financial Services. I have attempted to contact BMW Financial Services Office of the CEO, Office of the President or whatever department that handles escalated customer complaints and not received any response to my complaint. To close out my -, three year lease I received a statement for $1700.00. The charges are purported to support damages '' assessed for my usage of the - BMW. This is the third consecutive BMW that I have leased and I have never previously been assessed any amount above normal wear and tear. The questi... |
BMW Financial Services Consumer loan problems when you are unable to pay April 1, 2015 - On - -/-/2008, I entered an agreement with BMW Financial to lease a BMW - series for a term of 3 years. My payments were roughly $ -/month with a down payment of $2500.00. In - of -/-/-, I was laid off from my employer, and realized that the monthly payments were too high and decided to return the lease. I had - potential sellers for the car in which BMW was unwilling to handle the sale of the car. I returned the lease to BMW in which the car was sold at the auction for $24000.00 with a deficiency balance of $8500.00. To this day, I still do n't understand the point... |