IBERIABANK Checking Account Complaints

Review and analysis of over 25 Checking Account complaints against IBERIABANK

IBERIABANK consumers have reported over 25 official complaints related to Checking account. Out of the 25 consumer complaints against IBERIABANK, 16% were disputed by the consumer (i.e. the consumer was not happy with how IBERIABANK responded to their complaint) and 100% were processed in a timely manner. 20% of consumer complaints against IBERIABANK resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 4% resulted in non-monetary compensation.

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New Checking Account Consumer Complaints


IBERIABANK Bank account or service deposits and withdrawals

February 13, 2017 - Bank should not charge disadvantaged contractors without a bank account to cash a check written from my account...

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IBERIABANK Bank account or service account opening, closing, or management

December 26, 2016 - I was Told Buy Iberia Bank To provide Information From - to verify that previous Matter Have been resolve and nothing negative to report did so in a respectful manner they made spend my hard earn money faxing over them the documents from - .After they information was receive they told me they will not open my account because of fraud or anything negative from other banks its because I have to many inquiries and the account sales man said I quote " I do n't feel comfortable opening accounts " I said why he said to many inquires and I 'm just not going open them I said you made me spend my...

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IBERIABANK Bank account or service using a debit or atm card

September 7, 2016 - I was racially profiled from the beginning of opening the account. I was told I could n't withdraw my funds when they were direct deposited. I was told I could n't get a Debit Card for the account until 90 days of the account being in good standing. I made a transaction to purchase a product online and the vendor never supplied the services and refused to give me a refund. Iberia Bank stated they will not Dispute it because the bank does n't trust they will get their money back. I have never been treated this way by any bank, this bank is racially profiling me as a client and on -/-/16 ...

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IBERIABANK Bank account or service problems caused by my funds being low

August 29, 2016 - I have been charged an overdraft fee of $86.00 from Iberia Bank and I am concerned. When I checked to place the balance of an amount. I called on -/-/16 or around that time and I had an incident with a fee and it could not be reversed from the company. I had to leave and go to - just came back and saw an overdraft fee in the amount of - odd dollars. The day of the overdraft I called and asked for an overdraft fee not to be placed on my account. I have had discusions before which have been very cordial with this bank. When I go to this particular branch there is a lady who is quie...

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IBERIABANK Bank account or service deposits and withdrawals

July 19, 2016 - I am with Iberia Bank. My branch location is the - - -. I set up a " push '' draft with Iberia for direct deposit to my landlords account with - -. In -/-/- I called to find out why the draft had not occurred. - - in customer service told me that the draft rules had changed. The new protocol for bank drafts would allow only - draft attempt, and if the money was not available at that time, then the draft could not be processed. I told - on the phone that I did not want to use the service any longer. I continued to handle my payments monthly. On - -, 2016 ...

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IBERIABANK Bank account or service account opening, closing, or management

September 30, 2015 - I have been a customer of - since -/-/- ( encouraged to open accounts due to a mortgage refinance solicitation that required all '' accounts be moved to the bank as a condition of the loan ). -/-/-, I noticed on the Bank web site that it was being acquired by Iberia Bank. However, I received very little in the way of substantive information about how the acquisition would affect my accounts or banking relationship. In fact, in advance of and since the acquisition, I have receive NO new terms or conditions relating to my accounts or services, such as my Bill Pay service. Only afte...

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