Review and analysis of over 26 Conventional Fixed Mortgage complaints against Discover
Discover consumers have reported over 26 official complaints related to Conventional fixed mortgage. Out of the 26 consumer complaints against Discover, 19% were disputed by the consumer (i.e. the consumer was not happy with how Discover responded to their complaint) and 100% were processed in a timely manner. 23% of consumer complaints against Discover resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 8% resulted in non-monetary compensation.
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Discover Mortgage loan servicing, payments, escrow account June 3, 2015 - For 8 months I worked with Discover Home Loans on a mortgage. They approved my initial request, locked in the rate and gave me a close on time guarantee. '' At one point I asked to increase the amount of the loan ( when I was worried my house would n't sell before the new house was done ). I was told that increase was approved. Then my house sold and I requested that they go back to the original amount approved. That was 2 months before closing on my new house. They continually assured me that my mortgage was approved. Before - -, 2015 they knew the closing date of - -, 2015. They... |
Discover Mortgage settlement process and costs March 21, 2015 - We started our loan process with - - in - of 2014. He was very courteous and told us that we 'd be eligible for special loan programs as loyal customers of Discover. Our credit scores are also excellent ( - ), so we had many options available to us. We were pleased to be offered a program where we could pay 10 % down while avoiding private mortgage insurance. Because of this, we chose Discover for our mortgage. - was prompt and courteous and we enjoyed dealing with him. This ends any sort of positive experience for the remainder of our dealings with Discover. When we were turned... |