Pacific Union Financial, LLC Conventional Fixed Mortgage Complaints

Review and analysis of over 20 Conventional Fixed Mortgage complaints against Pacific Union Financial, LLC

Pacific Union Financial, LLC consumers have reported over 20 official complaints related to Conventional fixed mortgage. Out of the 20 consumer complaints against Pacific Union Financial, LLC, 15% were disputed by the consumer (i.e. the consumer was not happy with how Pacific Union Financial, LLC responded to their complaint) and 100% were processed in a timely manner. 5% of consumer complaints against Pacific Union Financial, LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Conventional Fixed Mortgage Consumer Complaints


Pacific Union Financial, LLC Mortgage loan modification,collection,foreclosure

March 22, 2017 - A loan modification package has been submitted to the lender for loan modification review/assistance - the lender has refused to postpone sale set for -/-/17 to allow the review to take place....

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Pacific Union Financial, LLC Mortgage application, originator, mortgage broker

December 6, 2016 - I applied for a mortgage re-finance through my current company, Pacific Union. The loan officer 's name is - -. - - 's cancelled my application because I did not want to " cash out. '' I began the process of shopping for mortgages -/-/-. I had to lift freezes on all my credit reports because I had a burglary in -/-/- and all my personal information was compromised. Pacific Union was - of - mortgage companies I shopped. I got as far as filling out the application, getting the Loan Estimate and other paperwork, giving the loan officer my credit card number to pay t...

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Pacific Union Financial, LLC Mortgage loan servicing, payments, escrow account

October 2, 2016 - I had weather related damage to my house. I filed an insurance claim and received a check from the insurance company payable to myself, my wife and the mortgage company. I endorsed the insurance check and sent it to the mortgage company. Had part of the repairs completed by one contractor, the rest will be completed by a second contractor. The mortgage company is requiring I hire one of their inspectors to validate the work is completed on the first part before they will release the funds. They have advised me I must hire their inspector on the second part to inspect at approximately - % an...

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Pacific Union Financial, LLC Mortgage loan servicing, payments, escrow account

August 1, 2016 - I filed bankruptcy on -/-/15 all while I was in bankruptcy I made all payments like normal and I also signed an affirmation to affirm on my mortgage so that I could keep my house. well recently here went to go shop for and automobile found out that my score was really low. got home that afternoon and check my credit report and found that my mortgage co. Pacific union financial has not been reporting my payments on my credit report. which has dropped score. I have made all my payments on time. and now its time for another payment, I 'm thinking twice about making payments until they corre...

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Pacific Union Financial, LLC Mortgage loan servicing, payments, escrow account

July 31, 2016 - Mortgage subservicer ( Pacific Union Financial ) changed to another company ( - dba - ) and I only received a 3 day advance notice. As a result, I already scheduled the payment to Pacific Union and I might incur late charges trying to get the payment to the correct company. Is n't there some sort of standard notification when this happens?...

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Pacific Union Financial, LLC Mortgage loan servicing, payments, escrow account

May 23, 2016 - Mortgage company is not sending out my statements following a chapter -. Company insists statements were sent out since -. Spoke with - in Bankruptcy Dept. who was extremely rude. Unable to make payments on-line and they are charging me $15.00 to pay over phone. Been paying over the phone ever since last year and was never charged a fee. - tells me she has no way of seeing if I 've been charged a fee and can only see what I 've paid. If you can see what I 've paid then you can tell if I 've paid a fee. She had no desire to do her job. I have not been receiving my statements and c...

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Pacific Union Financial, LLC Mortgage loan servicing, payments, escrow account

December 23, 2015 - I refinanced my mortgage to a 15 year fixed with - - of -. -, NJ in -/-/-. The loan was reassigned to Pacific Union Financial in -/-/- or -. I have always paid my property taxes directly to my municipality, -, New Jersey. When I refinanced with - -, as part of the loan agreement, I continued to pay my property taxes directly, with no escrow account on my new loan. -/-/- I went into - - - to make my quarter - property tax payment which was due on -/-/- only to find out that the taxes had already been paid by Pacific Union Financial. Subs...

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Pacific Union Financial, LLC Mortgage loan servicing, payments, escrow account

November 30, 2015 - our mortgage was sold to a different company. we got a letter saying to pay the original company through a certain date and then submit all payments to new company. we paid the original company as requested and have bank statements to prove it. the new company started calling requesting payment and we told them we had paid the original company as directed. we encouraged the - companies to talk to see that the payment had been made. we were told things had been resolved, yet its listed as a late payment on my credit score. ...

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Pacific Union Financial, LLC Mortgage loan servicing, payments, escrow account

November 8, 2015 - I received a escrow surplus check from my previous lender ( loan was sold to current lender ) The check I received was for roughly $4000.00. Now my new lender has sent me the results of my recent escrow account analysis stating I have a shortage relatively close to what the check was I got in the mail previously. I received documents in mail of my expected payment. This will cause me financial hardship due to the unexpected $300.00 added to monthly payment to make up for shortage. The check received was used for home repairs/improvements and other expenditures. This is my first home, I am ...

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Pacific Union Financial, LLC Mortgage loan servicing, payments, escrow account

July 10, 2015 - My loan was transferred to a company with a horrible record of misappropriating escrow accounts and causing numerous other financial hardships. Do I have any recourse or say in this matter so that I may prevent the same issues from happening to me? ...

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