NetSpend Corporation, a TSYS Company Mobile Wallet Complaints

Review and analysis of over 6 Mobile Wallet complaints against NetSpend Corporation, a TSYS Company

NetSpend Corporation, a TSYS Company consumers have reported over 6 official complaints related to Mobile wallet. Out of the 6 consumer complaints against NetSpend Corporation, a TSYS Company, 0% were disputed by the consumer (i.e. the consumer was not happy with how NetSpend Corporation, a TSYS Company responded to their complaint) and 100% were processed in a timely manner. 17% of consumer complaints against NetSpend Corporation, a TSYS Company resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Mobile Wallet Consumer Complaints


NetSpend Corporation, a TSYS Company Prepaid card fraud or scam

February 2, 2017 - -/-/2016, I notice a unauthorized foreign transaction was pending on my PayPal prepaid card, I immediately alerted PayPal prepaid and they did nothing about it. I researched the charge and learned that the charge has been reported by a lot of people as suspicious and fraud. Then PayPal prepaid took it upon themselves to cancel that card without my consent, without giving me a chance to pull the rest of the money I had in the account out, and they left me with no way at all to access the funds, they did this to me At the worst possible time which was -/-/-, they left me broke and and I d...

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NetSpend Corporation, a TSYS Company Prepaid card managing, opening, or closing account

November 15, 2016 - Netspend sent me an unsolicited prepaid debit card. Advising that everyone is guaranteed approval and advising of immediate access to the funds deposited to the card. I 'm a - and my school refund was deposited to the card. I tried to activate the card and was advised that they needed to verify my identity by providing my ssn, address, dl #, dob and phone # which i gave. They adv. That i did not pass verification due to the address even though i gave the address where the card was sent. They Then requested a copy of my dl, ssn, a bill, which i sent.and had to wait 6 business hours for revie...

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NetSpend Corporation, a TSYS Company Prepaid card managing, opening, or closing account

September 28, 2015 - I applied for a card from paypal prepaid - ( issued by - ) and was indeed issued a card. However, when I went to activate the card online, I was informed there was a problem with my account and directed to call customer svc. The woman on the phone told me that I was not eligible for an account with them and when I asked for a reason I was told we can not give a reason ''. I asked whom I could contact for a reason but was told that no reason can be given and I can not contact anyone who can tell me why I was declined. ...

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NetSpend Corporation, a TSYS Company Prepaid card overdraft, savings or rewards features

July 14, 2015 - Netspend offers to allow customers to refer a friend to get a Netspend card and after their friend makes $40.00 in deposits onto the prepaid card, both people are supposed to get $20.00 each deposited onto their cards. I e-mailed the link to my domestic partner who does not have a bank account due to losing employment and having ruined credit in the wake. He clicked the link to their site and completed the application - times before giving up because it had been weeks since he applied and the screen told him that his card would be here in 2-4 weeks. 2-4 months later, he decided to try t...

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